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Customer Ratings & Reviews

Model:
38113BBR
SKU:
4672046
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Customer reviews

Rating 4 out of 5 stars with 1385 reviews

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Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers value the powerstation 4000's long battery life, convenient size and portability, and generally positive performance. Many appreciate its reasonable price and lightweight design, along with its compatibility with various devices. While some users noted the device can get warm during use, the majority of feedback is overwhelmingly positive. The sleek design and USB functionality were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,385 reviews
  • Rated 1 out of 5 stars

    ripped off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift so it wasn't opened and used for 30 days. Never held a charge AT ALL. Best Buy would not refund or replace it even though I had all of the packaging.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please contact our customer service team for information on our two-year warranty!

  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a month ago. Attempted to use for the first time last week after charging and it doesn't work. Couldn't return because Best Buy's return policy sucks lol.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to mophie customer service for warranty information.

  • Rated 1 out of 5 stars

    Wouldn't charge anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in overnight, I tested it by trying to charge a brand new iPhone 7+, nothing. I exchanged it twice before going with a different brand that worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so happy with this item im going to return it as soon as I get home from my vacation. It does not last even When it is fully charged. I do not recommend it

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Sounds like your powerstation is not preforming as it should. Please contact our customer service team for information on our 2 year warranty.

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and it did not work, nothing would charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on the clearance rack. Never could get it to work. I threw the package and it was cheap so I won't be returning it but I am disappointed

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for information on our two year warranty.

  • Rated 1 out of 5 stars

    No good it's a garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's charging for 2 days and not working it's cheap one. %100 garbage. I got another one for $100 and it's working already 4 years and no problems

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Make sure you check out our 2 year warranty!

  • Rated 1 out of 5 stars

    Returned to store for a better one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wouldn't even charge my Note 5 once before being completely drained. I tried 3 times before returning to store & purchased a Power Juice brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to hold a charge. Purchased it for a back battery for my phone when out on the water on my waverunner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged it up for a full 24 hours then tried to charge my iPhone 7 with it and never worked. There's a reason it's discounted so deep!!!

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for warranty information.

  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and gave it as a gift. Very disappointed when the person I bought it for told me it didn't work at all. I will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger arrived with casing swolen and never held a charge. Replaced only to have same issue with a new device. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work at all and Best Buy didn't have anymore or anything comparable to exchange. Very dissappointing Christmas present.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Make sure you take advantage of our two year warranty!

  • Rated 1 out of 5 stars

    Defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged this item and plugged it in my phone and every other device I could find to see if it was a fluke. Nope, doesn't work.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Make sure you check out our 2 year warranty!

  • Rated 1 out of 5 stars

    Low charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels first class but will only charge my samsung 6s to 50% and if your using the device it goes down super fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only lasted 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only Last couple years then wouldn’t keep charge so couldn’t charge my phone with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work. It won't charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to charge but it was malfunctioning. It would not accept charge even after a few hours of ot being plugged in.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Make sure you contact our customer service team to take advantage of our 2 year warranty!

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't even charge. Best buy wouldn't take it back due to their 15 day return policy. Waste of money. DO NOT BUY!

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for information on our two year warranty.

  • Rated 1 out of 5 stars

    Not worth what you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device and had to return it. The device wouldn't hold a charge let alone charge any of my devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product would not take a charge, hold a charge, nor provide a charge to my smartphone. Virtually worthless.

    No, I would not recommend this to a friend