Customer Ratings & Reviews
- Model:
- 38113BBR
- |
- SKU:
- 4672046
Customer reviews
Rating 4 out of 5 stars with 1385 reviews
(1,385 customer reviews)Rating by feature
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers value the powerstation 4000's long battery life, convenient size and portability, and generally positive performance. Many appreciate its reasonable price and lightweight design, along with its compatibility with various devices. While some users noted the device can get warm during use, the majority of feedback is overwhelmingly positive. The sleek design and USB functionality were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Mophie PowerStation is great for on the go charging. Small enough to put in your purse or pocket. Bought this for my adult children who were always borrowing my Mophie. A must for teenagers with smartphones!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 3 out of 5 stars
Used to work great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fantastically when I bought it. But after six months it has stopped holding charge. It takes about 9 hours to charge and the battery drains by itself in less than a day.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hey Johny, my name is Elise Murray and I work in the customer service department for mophie. After six months of use you certainly should be getting better results from your powerstation. I'm sorry to hear you are having issues. I just wanted to remind you of the 1 year warranty we carry on all of our products. Just as long as you can provide proof of purchase within the last year we can get you a replacement product, free of charge. Thanks for being a mophie customer.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
This was a gift for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was buying everyone else batteries, but smaller ones. I went ahead a got this one to be able to charge my phone and small tablet. Works great.
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 4 out of 5 stars
Great for one charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a backup charger for my Galaxy Note 3 for when I'm at work and not near a outlet. It charges the phone fast due to the 2 amp charging capability. The only problem is, after I charge the phone from a low battery using the Juice pack it then needs to be charged. So I only get one full charge and that's it. Besides that I love it for the convenience.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great portable charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The powerstation has been a life saver at keeping my phone charged while I am out and about.
I would recommend this to a friend Rated 5 out of 5 stars
Mophie Always on Top
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im fairly new to the Mophie fan club and it is quickly becoming my favorite brand. This external is fairly light and very sleek. An awesome product.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
must have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charge my phone from 0% to 100% in 85 minutes. The price is so reasonable in comparing with the quality.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
I would recommend this to a friend - Pros mentioned:Battery life, Charging speed
Rated 1 out of 5 stars
Sadly Red Not Working Right Out Of the Package
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Red mophie battery bought on clearance would not charge itself so couldn't use it-bottom light blinked all day & all night & still no power. I bought the same one in white for me & black for my son over a year ago; paid more but on sale @ Bestbuy; both still working great; white brings my iPhone 6plus from below10% to 100% quickly. Maybe red on clearance because no good??? Returned 1st red mophie to Bestbuy; ordered another red (I really want red but a working red); hoping next one will charge up. Could these red ones be the real Mophie? Surprised at quality issue. Problems with the red for others too it seems; didn't think I'd have problems with red since white & black work so well.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Thank you for your feedback! If you have any issues with your new powerstation please reach out to our customer service team for information on our two year warranty.
Rated 5 out of 5 stars
Perfect product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with this one. Uses one cable to charge itself included, and another cable to plug in from it and your device. Works great with iPhone iPad android or anything that needs charging. I like the meter. Push a button and you see the Chargers power level so you know when you need to refill its power!
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Excellent Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have several Mophie products and to get this one @ 4000 ma. with it's features for $9.99...YES $9.99 one a sale was a fantastic deal....Had to look around a lot as it stated "not available within 250 miles and could not be shipped to store" several times ...but....finally was able to order it.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
works good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.solid product at a great price. keeps my phone charged!
I would recommend this to a friend Rated 5 out of 5 stars
GREAT Backup Power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific backup power for when you are running low on battery life on your electronics.
I would recommend this to a friendRated 2 out of 5 stars
Avoid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This battery did not last me at all. I bought this around February for a trip to Disney World that I would be taking in June. I will admit that I did not take it out of the box until about April. I charged it once fully, then proceeded to try to use it. It would not keep a charge at all. It takes like 5 hours to charge, then once you finally get it charged, it works for all of 30minutes. I'm not sure if it is because I waited too long to take this out of the box, but this did not work for me at all and I regret spending even the little money that I did for this.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're sorry to hear that, Kayy. We suggest contacting our Warranty Department to see if you are eligible for a replacement under warranty.
Rated 1 out of 5 stars
Does Not Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most one star ratings confirmed. This powerstation was "dead" on arrival. I charged the powerstation out of the box. When plugged in for the first time the 4th light was blinking right away, so I let it charge for an hour or two and same light blinking. Thinking that was normal I connected my phone and...nothing. So I charged it over night...nothing. Submitted warranty claim but based on other reviews I will most likely just get a replacement that also does not work.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Happy to hear you are taking advantage of our 2 year warranty!
Rated 1 out of 5 stars
Worthless charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charger doesn’t hold its charge. I can’t even use it because it start with a full charge and I get about 15 minutes of charging from it if that. It dies within 24 hours without even using it.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're sorry to hear of your frustrations. Please contact Technical Support at 888-866-7443 as they can best advise on what the issue may be.
Rated 5 out of 5 stars
Best Of the Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Mophie products And especially the battery packs.
I would recommend this to a friendRated 1 out of 5 stars
Poor customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received one of these as a gift and it was defective (wouldn't charge) right out of the box. Because I had no receipt, Mophie would not replace it. Be careful, they do not fully stand behind their product
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Love All Mophie Products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After buying the Mophie XL for my niece, I had to get this smaller version for myself. Got it on sale, plus used some of "My Best Buy" rewards and got it for a lot less. Great external & backup batteries!
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 1 out of 5 stars
DO NOT BUY UNLESS YOU WANT TO WASTE MONEY AND TIME
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Summary: Do not buy, product does not work as indented and does not hold a charge. The people who are giving it 5 stars reviews seems to only be concerned with how it looks, not its performance. I bought this online and received it yesterday 08-12-2017. I let it charge up all night and let my iPhone 7plus's battery die so i could see how much power I can get from this charger. The pack stayed on the charger for 8+ hours and when I woke up it has a full charge, all 4 lights were solid green (100% of change). **Remember my iPhone 7 Plus is complete dead.** I plugged in the pack into my phone and within 2 minutes after checking the status it was down to 3 green lights (75% change) and another 2 minutes it was at 2 lights 50%. 3 minutes later we have one green light (25% charge) and the phone finally turned on. I let the pack drain its battery and i was left with 10% battery power for my phone and the pack is complete dead within (less than) 10 minutes. I'm really confused how this is product is actually helpful to anyone who needs a supplemental battery. This is defiantly not worth the money since it can only provide a 10% charge to an iPhone 7plus. So pretty much you spend 5 hours to charge the back to get 10 minutes of actual use from it. If you're an iPhone user (iPhone 6 or 7 - no plus) I suggest buying the battery case that Apple sells. It might not look 100% pretty but at it works and holds a longer charge as opposed to this rip off/scam item that Mophie developed. I really like the red color but i wish it would actually work properly.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Either the unit I purchased was defective or just not worth the money. I received only one charge of about 50% and then it was dead and it took HOURS to get that much of a charge. It's faster to charge my phone & tablet in the car.
No, I would not recommend this to a friend





