Customer Ratings & Reviews
- Model:
- 38113BBR
- |
- SKU:
- 4672046
Customer reviews
Rating 4 out of 5 stars with 1385 reviews
(1,385 customer reviews)Rating by feature
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers value the powerstation 4000's long battery life, convenient size and portability, and generally positive performance. Many appreciate its reasonable price and lightweight design, along with its compatibility with various devices. While some users noted the device can get warm during use, the majority of feedback is overwhelmingly positive. The sleek design and USB functionality were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Charging speed
Rated 5 out of 5 stars
Great on the go charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mobile charger works fast and amazingly for the price.
I would recommend this to a friend Rated 1 out of 5 stars
Don't waste your time on this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it. Takes 3hrs to charge and only 50% battery on my iPhone 7 plus. Took the first one back because I thought it was defective turns out the 2nd one I got is the same thing. Taking it back!
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Sounds like your powerstation is not working as it should. Please contact our customer service team to take advantage of our 2 year warranty.
Rated 1 out of 5 stars
Not Working Out of the Box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item when it was on sale. I have used the Mophie battery before and trusted in their quality. However, it didn't work at all right out of the box. I couldn't go exchange because I opened and tested the product a few weeks after I received it and return date has expired. It was first time in my life I have received a defective product. Will not buy from Mophie ever again.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
This thing is JUNK!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the red one a couple days ago, charged it for 4 hours, when I unplugged it and plugged it into my IPhone 6 it literally charged it for about 5-7 mins before dying. So I charge it again for 2-3 hours, and it did the same thing. So I exchanged it for the white one thinking I got a defective red one....And what happened?!! THE SAME THING!! Don't waste your time on this power pack. It's garbage. Go buy yourself the MyCharge RazorMax. That's the same price and actually works super good!
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale and was excited to receive it. I charged it up and went to use it later that day and it was only showing halfway charged. I plugged in my iPhone and it charged for maybe 5 minutes and the charger died. I assumed it was the charger and exchanged it and got another red one. Same issue. Wouldn't hold a charge. Returned it for a refund. Buyer beware.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .That is very odd. Next time please contact our customer service team for troubleshooting and warranty information.
Rated 1 out of 5 stars
The first one was great, but the others no way
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the first one in June, and it has been working great! We decided to get a few more to have for different devices. The first one we got was white, and the three we received yesterday were red. Every one of them were bulging. None had juice, but decided to try charging one. After 4 hours still no charge. Returned all three today. Very disappointed.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item while it was on sale in April 2016. Today, July 2nd is the first time I go to use it after fully charging it and it's dead. Battery indicator when I plug it in shows fully charged but when I go to charge a device with it, it won't charge it. Now I'm like 7 days past my 60 day return policy (Elite Member).
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendRated 2 out of 5 stars
ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's ok. takes forever to charge though. takes just as long to charge my phone too.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charged mophie for 5 hours, fully charged. Hooked it to my phone and it only charged it 30% before mophie was dead. Tried again next day. Charged Mophie again till all 4 lights were lit (5 hours) drained within 2 minutes of hooking it to my phone, this time it only charged my phone 15%. It's absolute junk!
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .It sounds like your powerstation is not performing as it should. Please reach out to our customer service team for information on our two year warranty!
- Pros mentioned:Battery life
Rated 1 out of 5 stars
Won't hold a charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item back in March for my son's graduation in May so I didn't open it until the day before graduation. I charged it overnight and the next day when I plugged it into my phone it was dead. The one that I had previously worked much better. So disappointed in this project.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you take advantage of our two year warranty!
Rated 1 out of 5 stars
charged for 15 min
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my first outing i was very disappointed with this produced it charged my phone for about 15 min then stopped. i have an iPhone 6 plus so reading the reviews i thought it would be a good charger. i will try again tomorrow and if it's any better i will repost if not back to store.
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .If you are continuing to experience this problem please reach out to our Technical Support team, they are happy to help with troubleshooting.
Rated 5 out of 5 stars
For me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this juice pack because I get this one for really good price from Best Buy
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage, loses a full charge in under an hour. You literally have to stop charging it and immediately plug it into your device, and even then it loses its own charge faster than it charges your device. Buy literally any other charger in the world.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Sounds like your powerstation is not working as it should. Please contact our customer service team for information on our 2 year warranty.
Rated 1 out of 5 stars
Doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It won't take a charge. Frustrating. I tried multiple cables and power sources. Nada. Clearance for a reason?
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for troubleshooting tips and warranty information.
Rated 1 out of 5 stars
DO NOT BUY THIS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saw several reviews from buyers warning that product either didn’t work upon purchase or only worked for a short period then stopped working. Well guess what. SAME THING HAPPENED TO ME! Mine was completely dead upon shipment. Gave it a full charge over several hours, plugged it into my iPhone 7... and NOTHING! Do not buy folks! Save your money.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you take advantage of our two year warranty.
Rated 1 out of 5 stars
defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was super excited that I was getting this Mophie case at a steal of a price; now I know why. I charged it and went to use it and it stopped working. I thought maybe my cable was bad so I tried it again and same thing happened. I was frustrated and disappointed to see that this trusted brand had lots of the same problems as the other reviews. I guess that's you get what you pay for.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for warranty information!
Rated 1 out of 5 stars
Great for beginner and Horrible after 5 minutes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so excited when i recieved! It look beautiful. It was dead after iI charge only 5 minute .It was so terrible.I so sad because i have to return back. My friend wants order 8 more items and i did alredy.!!!My bad. Besttbuy !!!!Pls do not send defected items to customerr!!!! PLS I have to cancel al of them. So sad
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Purchased 2 and both DOA - what are the chances?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these at bestbuy.com and had them shipped to my house and both arrived in a timely manner but both were DOA. They would not hold a charge after many attempts so I had to return to the store and exchange them. So far I have tested one and it works fine but it has been a PITA experience so far. Hope this helps ;)
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .So sorry to hear that. If you ever have an issue in the future make sure you take advantage of our two-year warranty!
Rated 1 out of 5 stars
Weak
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charger is junk. Maybe charges my iPhone 6+ once and is dead. Buddy has a similar product of a different brand. Charges his phone 3-4 times at a cheaper cost. Don't buy this. Majority of people buy this junk for the cool colors. Don't make the mistake I did.
This review is from mophie - Juice Pack Powerstation External Battery for Most USB Devices - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't hold as much as it claimed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.heled about 1200mah of power not 4000 wouldn't charge mine or my GF phone to 60% after itself being charged fully. Bought a PNY device that has better display and holds fully 7200mAH of power and actually holds that much power don't waste your time with mophie they are just advertised more but aren't built with quality.
This review is from mophie - powerstation 4000 Rechargeable External Battery - White
No, I would not recommend this to a friend





