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Customer Ratings & Reviews

Model:
38113BBR
SKU:
4672046
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Customer reviews

Rating 4 out of 5 stars with 1385 reviews

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Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers value the powerstation 4000's long battery life, convenient size and portability, and generally positive performance. Many appreciate its reasonable price and lightweight design, along with its compatibility with various devices. While some users noted the device can get warm during use, the majority of feedback is overwhelmingly positive. The sleek design and USB functionality were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,385 of 1,385 reviews
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only looks nice. Purchased this product, i fully charged it, charged a dead phone, phone was about 70% charged and this battery pack died. I wouldn't even give it a try to recharge and reuse, it shouldn't even die after charging A device and using it only once.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Make sure you take advantage of our 2 year warranty!

  • Rated 1 out of 5 stars

    DOES NOT WORK!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought mine last november. plugged in since day one. battery was empty after more than a week plugged in! sent a video to mophie for review. i would have posted it here but the system won't let me paste my video. it's going back to bestbuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working customer support could not help me, didn't understand my description of what it was doing. Youtube is useless, no one demos they just love listening to their own voices and ask for you to subscribe

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for troubleshooting tips and information on our two year warranty.

  • Rated 1 out of 5 stars

    Dead On Arrival...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MOPHIE I received in the mail DOES NOT WORK AT ALL, PERIOD! If I could say less about it, I would...

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for information on our two year warranty.

  • Rated 1 out of 5 stars

    Worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not charge cell phone to 39% even with 4 lights showing.

    No, I would not recommend this to a friend