Customer Ratings & Reviews

Dead on arrival. As soon as it's opened and charged it's dead

Not the greatest power pack charger it doesn't even fully charge my phone once before it dies.

I have to say first that I love the quality of Mophie products. The problem here is Best Buy is clearance pricing old units no longer made by Mophie. The unit was completely dead when I received it. I tried to charge it 2x, and it did not charge my phone at all. I contacted mophie and under their warranty I received a replacement that works.

This ext. Powerstation would never charge. Returned item.

Only chargers your device for about 5 minutes... garbage

Purchased as a clearance item and battery would not charge.

I first purchased the mophie external battery several years ago and was extremely pleased with its performance. I was so pleased that I decided to purchase 2 more since they were on sale at such a great price. Bad decision! Neither would hold a charge...very poor performance. I returned both. Perhaps they were from a "poorly made batch!"

This power pack doe not hold a charge very long and only charges one device to full strenght

I don't know how good the battery is overall but twice my orders have been messed up. The first time, the battery arrived in an opened box even though I ordered a new battery. Best Buy sent me another one that looked new, but it does not charge or provide a charge for my devices. Best Buy really needs to provide functional units for sale.

I saw several people had issues with this battery but decided it must be a fluke as many had said it worked great. Well mine was dead on arrival. Simply will not take a charge and has no juice to give....so I guess this is one "Empty Juice Box". Even on sale...broken just does not have any value. Don't waste your time on these products.

The charger did not work. Do not buy. Would not charge

first day with the product no use at all. No charge

Charged forever and still never worked. Defective.

Doesn't charge fast enough before going low on batery

Didn't work, had to return it.....................

Was not happy with this product at all. I actually returned for a full refund.

This one doesn't hold a charge very long, returning to best buy to check it out.

This unit will not hold a charge for very long even after being fully charged.

Isnt holding a charge???!!! Using on samsung phone & its not holding a charge

Didn't hold a charge. Plugged in overnight until all four lights blinked. Once unplugged, would immediately drop back down to two lights, and then would charge the phone for about half a second before saying no charge left. Tried on numerous occasions, also exchanged for another one with the same result.