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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2294 reviews

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Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers value the powerstation mini External Battery for its long battery life, compact size, and portability. Many appreciate its lightweight design and affordable price, finding it performs well and is compatible with multiple devices. While some wish for a larger capacity, the overall positive feedback highlights its convenience and effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,294 reviews
  • Cons mentioned:
    Capacity

    Rated 3 out of 5 stars

    Weak...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after reading how this barely charges a phone. It's more of a small boost to a battery on the verge of dying, per many reviews I've read, not worth the trouble in my opinion. I returned this for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anytime use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, but the pack itself takes awhile to charge. You can only get one charge out of this pack if you're phone is pretty low on battery life. When I traveled to Miami, I would have had problems had I not had this juice pack when I was on South Beach. It's very good to have, but battery life could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy does the job. I received a promotional price when I bought this. The light indicators are useful. The one negative for me is that it's not fast charge capable... But it didn't advertise as such, bit could be something nice to add to this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one to buy and the first as a gift. I have used mine so much that I thought it would make a good gift for a family member who has a hard time keeping a phone charged. Especially good during a storm when there is no power to charge your phone and you need to check the weather situation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced; Not for Note 4's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively new to mobile batteries, i sought advice from Best Buy crew members, and one seemed knowledgeable enough to recommend the product as he uses it for his S5, saying it should give me at least one full charge for my Note 4. I took his advice and when I put it to the test, I fell asleep with my phone at 10%, and woke up to 46%. I went to a real battery store where they taught me about voltage and mAh, teaching me I had no business buying this product for my phone. They pointed me in the direction of a proper mobile battery, capable of way more than the Powerstation Mini and for $20 less. So while the Powerstation wasnt intended for my phones use to begin with, the pricetag is enough for me to slap a 1 star. And I never write reviews.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its a good afford charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's takes about three hours to charge a full battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This caught my eye as a deal of the day so I bought it as a backup for my electronic devices. It was not able to charge my Kindle completely because it has a large capacity battery. But, it worked perfectly with my cell phone. Mine did come with a connector cord for micro usb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed to have an extra "battery" for my iPhone. This works great for charging all my other devices as well, like GoPro & iPad. Anything that has a USB charger it will work for. Even better was getting it for $9.99 on sale during the deal of the day

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Mophie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges reasonably quickly. Used it to recharge an iPhone 6plus. Took it to 50% before it ran out. Seeing as I only paid $10 for it as part of a new iPhone purchase, I guess that isn't too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Disappointed in length of charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very easy to use and small enough that it fits in your pocket with your phone. However, I am disappointed in the length of charge I get from it before I have to recharge the device.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Low charge life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were on sale for $9.99 when my son and I got our phones so we added them on. The charge doesn't last long enough to charge your phone to 100%.Watch sales. Get a better one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking at rechargeable battery packs for my phone and iPad for awhile. After looking at several different brands, I decided to go with Mophie. Love the battery level indicator, there's never any guessing as to how much power is left!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good Product for Short backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I know why they gave me such a great price when I purchased the phone. Product works as advertised but not enough backup. I have the bigger mophie backup and it is awesome.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only if You Have a Busy Lifestyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift and while they may come in handy down the road, would recommend you wait until battery of device begins to fade. That is when it will be of even more value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't hold a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package X said it will recharge my phone, tablet , I pad for up to 3 months without having to recarge the unit. Not so. I can rechsrge ny android phone one time. Does not work on my i pad

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Hello lovebugsgma, My name is Elise Murray and I work in the customer service department here at mophie. I just wanted to clear up how our product works a little bit for you. In our manual there is a mention of a "three month rule". This does not mean that you will not need to recharge the device for three months, rather, we are simply suggesting that if you do not use the device for the three months, it is a good idea to recharge the mophie to recondition the battery. You will need to recharge the mophie after about one to one and half recharges of your mobile device. The size of the battery in the mophie as compared to the size of the very large battery in a device like an iPad, would not support a great deal of charge. It sounds like you are getting the correct amount of charge out of your powerstation. If you do, however, think your device may be faulty, you can certainly take advantage of our one year warranty by heading to mophie.com/TS and filling out a support ticket. One of our helpful representatives would be more than happy to move you forward with a warranty claim just as long as you can provide us with proof of purchase within the last year. Thank you for being a valued mophie customer.Mophie

  • Rated 4 out of 5 stars

    Have used only 3 times but seems to work just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the mophie long or used very many times, but seems to work (charge my cell phone) just fine. Convenient charge without having to find an outlet for my plug-in charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sale price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! have to admit we returned it because Best Buy advertised within two days another clearance priced charger that could charge up to 3 devices at one time with double the power. Love shopping at Best Buy! And no hassle return!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    charges for emergency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to disney and phone would die bc of all the pictures I would take. This extra battery charger would never charge my phone more than 5%. Really upset bc I missed out on a lot of pictures. Maybe something is wrong w my phone?

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      joley, I'm sorry to hear your powerstation did not work as advertised. You should certainly have gotten more charge than just 5%, though the exact amount of charge will depend on the device your are charging. If you are currently using the powerstation with a compatible device, and not getting the results you expected, we can replace it free of charge through our one year warranty. Visit us over at mophie.com/TS to get the ball rolling on a warranty.

  • Rated 1 out of 5 stars

    Only Charged my iPhone 50%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box said it gives you 1.5X the charge. However, I charged the Mophie Powerstation fully and when my phone was at 1% I plugged it into it. The Mophie died after charging my phone only 50%. I expected at least a full charge since the packaging said it would give me a full charge and then some. I returned the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    External Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external battery for my iPhone. I got it for $10 when I got the new iPhone 7. It's great at that price but I don't know if I would spend more than that for it.

    I would recommend this to a friend