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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1727 reviews

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88%
would recommend
to a friend

Customers are saying

Customers frequently mention the Boom Bluetooth Headset's excellent sound quality, long battery life, and ease of use. Many also appreciate its compact size and lightweight design, resulting in comfortable wear. While some users suggest improvements to the ear hook's durability, the positive feedback on sound and battery life is prominent. The headset's Bluetooth functionality and price point also receive favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,727 reviews
  • Rated 1 out of 5 stars

    The little flip switch is not strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I liked the headset, others complained that my voice sounded like I was in a tunnel. And in less than a year, the little "door" that you flip open to turn on the unit broke off. Not really happy with this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the fact that i have a have bought many other Bluetooths, i still go back to this. Always my standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produc . Have bought several time .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this product several times preciously - and will continue to buy. Beat Bluetooth for price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken after 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last motorola headset for 2 years and unfortunately lost it, so I am not hard on headsets....the boom mic snapped off after only 1 month and the earloop came apart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    A piece of junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on bluetooth ear pieces before purchasing this item. No amount of research could have prepared me for how lousy this piece is. The only good thing I have to say about it is that it's small and fits under my hair invisibly. It does not 'answer' when told to most of the time unless I really *SHOUT*. Until today.. while driving in my car a phone call came in... I said 'answer' 4 times... it didn't answer at all. I expected better out of Motorola but it is nothing but a piece of junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as a bluetooth fine but did not announce caller's name as stated in info when the call was from a contact. This is why I rated it low, but does work fine otherwise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used this Bluetooth n upgraded each time. This time around it's not the greatest. My callers claim I sound muffled. Not happy but I'm not bold yet to step out of my comfort zone. I love the flip feature.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because the price was good & the range use is 300ft. It was uncomfortable & the earpieces included didn't fit in my ear. I returned it because it didn't read out my text messages like the Jabra.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this headset several times. It is the best value out there and I will use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I've bought because my wife keeps losing them! Great quality on both ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a different brand that I returned that had low sound volume. Big improvement with the Motorola

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom and she hates things around her neck and this did the trick she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Boom Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is excellent. Plus Best Buy dollar matched the purchase, assuring me of the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item because it does what it says and it doesn't hurt my ear by having it on all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is maybe the 4th or 5th one I've owned over the years since they've come out. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying this product. My other broke but I had it for more than 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the help of a store assistant, I choose this very good Motorola Boom Bluetooth Headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of these. The microphone flip part always breaks. I was very careful with the last one. I closed it after I got home left it in my car, when I opened the next morning it broke.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Grail,

      Sorry to know it got broken now. Please reach out to support center for further assistance: 1-888-508-6052 or send an email to: [email protected].
      ~Daisy MotorolaMobility

  • Rated 3 out of 5 stars

    Great sound quality but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a week of owning the rubber ear piece had torn . thankfully there were additional pieces that came with the device. overall nice device ,but the flimsy design of the ear piece really is a "would not recommend".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad, since he is a driver. He never puts it down even when he is at home.

    I would recommend this to a friend
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