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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1727 reviews

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88%
would recommend
to a friend

Customers are saying

Customers frequently mention the Boom Bluetooth Headset's excellent sound quality, long battery life, and ease of use. Many also appreciate its compact size and lightweight design, resulting in comfortable wear. While some users suggest improvements to the ear hook's durability, the positive feedback on sound and battery life is prominent. The headset's Bluetooth functionality and price point also receive favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,727 reviews
  • Rated 3 out of 5 stars

    The sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic that holds behind the ear is super tight and at times it's uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Starter Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the product is in line with the quality and options of the device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best bluetooth I have had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downfall is that they have changed their earbuds to a nonfavorable set

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with iPhone . With Motorola phone , I couldn't make WhatsApp calls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD FIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set-up is a bad deal will not stay in ear with or without ear hooks easy to louse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item broke in hand while I was holding it! Need to replace with another brand ASAP!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great bluetooth for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great earpiece but the part that wraps around the ear break too easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a snug fit like an ear bud, and this didnt fit that bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functions as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many pieces to keep up with and they do not fit comfortably in ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Bluetooth until it broke.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the flip part broke off. Used it for about 6 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for first time experience using a Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the minimum use I need. Sometimes have a problem connecting to my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the flip speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubber around earbud doesn't fit well. Speaker to big for ear way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that I talked too said that they could barely hear me. It was muffled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Bluetooth works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth is fine, but after awhile it starts to hurt your ear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good features but problem with echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the headset has plenty of appealing features, there was a very noticeable problem in that the listener would hear his/her own voice echo back through their phone when the caller was using the headset. It was virtually impossible to hear clearly what the caller was saying thus making the headset not very usable.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sorry to hear you're experiencing problems with echo - one of the features of this headset is echo cancellation, so that shouldn't be happening. Did you try contacting Best Buy or Motorola Support about a warranty replacement?MotorolaMobility

  • Rated 1 out of 5 stars

    Broke within 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fell to the ground from my pocket and broke. Not built for durability.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had be exchanged within one week since the ear piece had broken.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay smaller than i would like and cannot get ear piece so it is comfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boom joint broke after just a week of use. Not pleased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance but did not ring loud enough also no audible caller ID

    No, I would not recommend this to a friend