Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 191 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%
would recommend
to a friend

Customers are saying

Customers are positive about the Moto G6 with 32GB Memory Cell Phone, frequently praising its camera quality, ease of use, and affordability. Many also highlighted the long battery life and ample storage options as significant advantages. Positive feedback also included the screen size and the phone's overall performance. There were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-191 of 191 reviews
  • Rated 3 out of 5 stars

    Could be a great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell was purchased for my mother. The camera will only make selfies. She is disappointed with this phone, since she can not take pictures of her favorite subjects, her grandchildren.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Steve, I understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at [email protected] for us to further assist you. Your responses will help us get better at serving your needs.- Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Not the best Moto I've had.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone locks up continually and I have to reset, had to factory reset several yes. Already had to have it replaced once due to speaker went out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Not Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone did what I needed it to do. It wasn't really a great phone and I've already moved on to a new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low price phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted basic phone, for a price that was not completely outraidjust . Still wish they came for free when you sign up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone with simple and clean design that looks and fits perfectly on your hands and pockets

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cell phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much, purchased for my niece. She appears to be okay with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not What I Hoped For

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the specs on the lower end, I was expecting the battery to be a lot better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a good phone but it is not nothing special

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soso

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow with the internet, I don't recommend, not good

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rvompras, we understand your concern and would like to offer our assistance. In order to help us better understand your situation, Please email us at [email protected] for us to further assist you. Kindly use Subject: Moto G6_your issue (e.g Moto G6_Slow/Lagging) on your email or give this link, we'll surely help you from there. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Ok phone for awhile.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was ok for the first year, until the warranty expired, then it started randomly shutting down several times per month. I own 2 of these, bought 3 months apart, and the other one does the same thing, but not as often. The last time this one shut off overnight, so the alarm didn't go off, and so that was it for this phone, went back to Samsung. I'll never buy another Motorola/Lenovo anything again.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TxDuckman, This is weird. We'd like to help. Write us an email at [email protected]. Please refer to this post, we'll surely help. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    DO NOT BUY THIS PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Moto G6 just over six months ago and it has been one nightmare after another. Sadly I didn't purchase the extended warranty. It freezes constantly and I have to restart to get it to function. I don't know if I can trust Moto moving forward and frankly think I will have to buy another brand. FYI I purchased it at full price and as Im writing this Ive noticed Best Buy has reduced the price from $249 to 75 dollars. I feel like a sucker.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DanP,

      Thank you for letting us know about the inconvenience on your device. We stand by on our phones and we wanted to help you solve this issue. Send us an email at supportforums@motorola.com. Please use this as a subject BestBuy/Device_YourConcern (e. BestbuyMotoG6_PhoneFreezing) so we can properly assist you.

      - Frank MotorolaMobility