Customer Ratings & Reviews
- Model:
- MOTXT19556
- |
- SKU:
- 6344734
Customer reviews
Rating 4.4 out of 5 stars with 132 reviews
(132 customer reviews)to a friend
Customers are saying
Customers often highlight the Moto G7 Power's impressive battery life and excellent camera quality. Many appreciate the large, easy-to-use screen and find the phone simple to navigate. Positive feedback also mentions sufficient storage and generally good performance. There were no significant negative comments reported.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Very basic phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is very basic and cheap coming from a iPhone this phone doesn't even come close to performance and ease of use and the battery performance other reviews have is non existent I may get 36 hours of s charge with minimal use
No, I would not recommend this to a friend- Pros mentioned:Battery life, Camera quality, Screen size
Rated 5 out of 5 stars
Awesome phone to me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is so much better than an Apple. Great price, and does at least as many tricks, possibly more. I love the size and the battery life, 2-3 days. It is so user friendly, So many features to get accustomed to. Love the size of it, love the facial recognition it has, love the processor it has. I can go a whole day without hardly needing to recharge the battery at all. No more IPhones for me!m seem like, regardless of all the features that they have. The camera quality seem to be pretty good compared to the iPhone camera. The phone is very easy to operate.
I would recommend this to a friend Rated 3 out of 5 stars
basic good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic phone. Nothing fancy, but does everything I needed.
No, I would not recommend this to a friendRated 3 out of 5 stars
Crystal's? Good for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fine was fine, just didn't get good service connection where we live. Switched phones and reception was fine.
No, I would not recommend this to a friendRated 2 out of 5 stars
Planned obsolescence
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted, but two months after the warranty expired the back came unglued.
No, I would not recommend this to a friendRated 1 out of 5 stars
I was sent the wrong phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.couldnt complete order online as the site was messed up. Called and asked for help. There is no one to help with cell phones, so asked for small appliance. Man thought he was helping, but placed wrong phone in cart. The names are so similiar on Motorollas
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Laurie, Sorry to hear you had issue ordering your phone. I suggest contacting BestBuy to get this resolved. -Jess
- Pros mentioned:Battery life, Camera quality
Rated 5 out of 5 stars
Great phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally paid of my HTC 10 in Jan. The battery was horrible and I needed a new phone. Did not see the need to pay flagship prices based on how I use my phone. After a great deal of research i bought the G7 Power. The people at BB could not transfer anything onto it but I was able to do that myself. The phone is wonderful. The battery is the big draw and it delivers. Based on my usage, I get 3 or 4 days. Headed for work Tuesday am and was at 100%. Now Friday evening I am at 27%. But there is so much more to this phone than the battery. It has so many great features for a "budget" phone. I will never buy a flagship again. Phone call quality is very good. There are people who struggle with the wifi connection. I have no such problems. Actually the antenna is better than my HTC was. The fingerprint sensor works very well. Haven't used facial recognition yet. Sound is pretty good and it gets loud. Screen may not be the top of the line but it looks very good. Connected it to my car and my wife's car with no problems. I got this phone on sale Labor Day weekend for $169.99. I have no idea how you can beat such a great phone for that price. I love this phone. When it is time to change, I will be looking for another Moto.
I would recommend this to a friend Rated 1 out of 5 stars
MotoG7
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started glitching within a month and will just turn off for no reason!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CliffK. Thank you for reaching out, It is a pleasure to assist you. If you inserted an SD card, try to unmount the SD card and test the phone at least for 24 hours. Uninstall any antivirus or similar apps.
Besides that, you can try the phone in safe mode: https://support.motorola.com/us/en/solution/MS136756. Safe mode starts the device without any 3rd party applications being started. This will allow you to open apps individually to try and determine which app may be causing the issue.
If the troubleshooting steps do not work, please email us at [email protected] to further assist you. -Jose.
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
BEST PHONE EVER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually never leave a review for anyting. I also just created a Best buy account just for this review. The Motorola G7 power on Verizon is the best phone and experience ever. By far the best battery life. Super slim design. Extremely high quality clear display. TURBO charging is awesome. Also, this phone is super fast. 5 stars isn't enough. A++++
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Best Battery Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this phone for several months now and it is by far the best I have owned. I have had other brands, my wife and children have had several. Nothing tops this phone. The battery has gone for 4 days many times and I am comfortable going to bed with 30% and have plenty of phone for business tomorrow. Buy screen protectors for this phone, it will save you money in the long run. A very good buy for the money and so far advanced to the many other Motorola's I have had prior to this one. For a 60+ year old stuburn man, I am well pleased
I would recommend this to a friend Rated 3 out of 5 stars
Good enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to receive this phone, but I ended up receivind it nearly a week past scheduled droo date with no delay email or tracking updates. After finally getting the phone and finalizing all of the updates, by the time I finally could start using the phone, 45% of the internal storage was used up in the process. Overall the phone performs well, facial recognition is precise and quick as well the finger print reader. However, the poor handling of my order and being left with a little more than half of my internal storage for actual personal use, (I know I can use an microSD) I'm left more than a little disappointed by the experience.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, This is weird. However, we’re not responsible for the shipping of BestBuy. Please email us at [email protected], we’d like to help you with your other issues. We’d like to offer you a second charger to help you make it up. -Jess
Rated 1 out of 5 stars
Absolutely Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.15 year old daughter bought and paid for phone. Phone lasted for 4 months and became completely unresponsive. While the phone worked it was ok, 4G was kind of glitchy. Sent phone to Motorola-Lenovo for warranty repair; they said there was a small crack in the back cover of the phone, voided warranty, and asked for $125 to repair the phone. Because the crack and the device becoming inoperative did not coincide I asked for an explanation of how the crack caused the phone to become unresponsive, I was told "that did not matter...physical damage". For Motorola-Lenovo to take this default position and simply void the warranty speaks volumes to their integrity as a consumer product company. My position, and response to Motorola-Lenovo was, "Send back my defective device. I would rather spend 5x the repair cost with another companies new product, than to give you 1 more penny." Buyer Beware!
No, I would not recommend this to a friend





