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Customer Ratings & Reviews

Model:
MOTXT19804
SKU:
6355427
Your price for this item is $13.88per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 299 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the moto z⁴'s camera quality and battery life, with many praising its ease of use and performance. The phone's ample storage and inclusion of a headphone jack are also frequently cited as positive aspects. While some users expressed minor concerns about speaker placement, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 299 reviews
  • Rated 5 out of 5 stars

    Great phone upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the upgrade and features of my newer motorola.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all the features that I need at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this phone. Only paid 240.00. Wow. Great bargin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mid grade phone, and a good size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying anything at best buy, so just another good visit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the amount of accessories available for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone and have had no problem with the finger scan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, good price. Would buy again. Well built, looks good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    motoz2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good affordable phone for a teenager to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone got a great price thanks to bestbuy! Loving it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint scanner doesn't work well but otherwise good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to buy. Not worth the hefty 499$ price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Motorola's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another quality phone from Motorola. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working good and was a good deal. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An A+++++ Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does ALL that I needed it to do and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone easy to use. Great value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Price For MOTO Z4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, powerful phone with lot of features..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall but flawed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a solid phone however it shuts down apps , has spotty reception and even with on person lock off still opens apps and other things , still great build just needs better software update

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jtquerns78, This is unexpected. As we stand by our phones, we'd like to look further into this. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was absolutely amazing until the screen cracked. Once replaced the screen kept going bad. Finally learned this is a design issue that is unavoidable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Light, ok phone for the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on promotion, not worth at full retail value. In screen fingerprint sensor is a little bit slow to register touch, OS not up to date but serviceable.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pthn, We appreciate the feedback. If you're having issues with the Fingerprint Scanner, we recommend that you re-record your prints. Also, note that the phone will "learn" as it goes and Fingerprint Scanner recognition will improve over time. We're happy to work with you on any issues. Please email us at [email protected] at any time. Thanks. -Jess MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Durability suck!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great memory a big screen, but screen cracked and went all black after it fell once. So I do not like this phone!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jendlp, I know how disappointing it is. The device can still be sent in for repair with a fee. If you have other concerns, write us an email at [email protected]. We'll be here to help. -Jess MotorolaMobility