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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 163 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers value the S11-HD Bluetooth Headphones for their exceptional sound quality, comfort during extended wear, long battery life, and secure fit that doesn't fall out during physical activities. While some users appreciate the wireless feature, a few have expressed concerns about the limited volume and sweat resistance of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 163 reviews
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever do not waste your money better off holding your phone to your ear will never by from best buy again

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sorry it didn't work out for you. Perhaps a different style will suit you better.MotorolaMobility

  • Rated 5 out of 5 stars

    Great Headphones for running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Bluetooth model and very versatile during exercises and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well no cords get in your way and the headphones are pretty loud great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    huge improvement over the previous generation. would have liked a few more ear piece options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    could not get it to pair with my speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was fast charging but I could not pair it with my speaker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Use at work, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work nights and they are great to use while working in the warehouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound for wireless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones adjust poorly and after a while become uncomfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for walking, running and hiking. Oh and cycling too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item through best buy marketing place. Soon as the item came in, I listened to headphone and come to find out it was defeated. It was very statically. I contacted Sonicelelectronix, they made me ship it back out of my own expense and never refunded my shipping cost also. Therefore I paid $17 for shipping both ways for nothing. Contacted best buy, all they say sorry. Very disappointed of best buy for even advertising me to buy through Sonic electronix when their item is defective then charge me shipping both ways sending it to me and back for returning. You've lost a loyal customer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, only thing is sound distorts when I blast volume

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these headphones worked good for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People complain that it sounds like I am in a tunnel

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good for gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfy. Not workout friendly. Yikes, don't buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound qualitiy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset makes it easier to hear people on my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a jogger & have trouble finding earphones that stay in my ears while I jog. This design is great for seating in my ears & not coming out, however, the bluetooth connection keeps cutting out. My phone (iPhone 5) has to be within a foot of the earphones or they cut out. It's unfortunate because I really like the design and the way they fit. I returned my set for another of the same and still had the same results. I'm assuming it's not my phone since it's an iPhone 5. Sound is okay, nothing spectacular which I could live with if they only stayed connected without cutting out. For this reason I can't recommend. Save your money for the next generation when they finally fix the connection issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement purchase. Lightning struck home outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to any active person

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    didn't fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkward especially off you wear glasses. May work better for someone who doesn't wear glasses

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced and breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third headset and a little over one year, thanks to Best Buy I don't have to keep buying them as they break with the Best Buy warranty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sound quality not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear glasses so it was not very comfortable rubbed on the back of my glasses. And sound quality for making phone calls was not good at all.

    No, I would not recommend this to a friend