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Customer reviews

Rating 4.6 out of 5 stars with 1357 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,357 reviews
  • Rated 4 out of 5 stars

    Service was A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech were customer friendly and knowledgeable. Really enjoyed my setup. As of 12/28 cable box not getting signal. Cannot reset due to agent placing box behind tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lance and Chris were super friendly!! It was great doing service with them. Thank you so much for being quick and getting the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by the crew and the service they provided. The whole install was fast, easy and wonderful. Huge thanks to the install crew !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed the mount and tv I purchased and explained the process and cleaned up after and were very friendly. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a fantastic job mounting my TV and they even mounted another TV upstairs which is a great space saver for that room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my Tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers arrived on time. Both were kind and courteous. They handled my TV very carefully. The TV was mounted very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gwen Squad to the rescue with TV installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledgeable and friendly. Very happy with the service that was provided. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech Steven Hand who installed the mount did a great job . The tv was perfectly centered over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great but I was billed incorrectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can someone contact me regarding the charges? I have been unable to get through to the call center with long hold times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best! They both were very informative and knowledgeable about the products. Much better than the 3 Party crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job. The were so knowledgeable and installed tv on a panelled wall with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had scheduling foul up wasn't going to have it done before the "Big Game" they made a special trip and got it done for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted above three of my fireplaces; one stone, one brick and one drywall and did a fantastic job on all of them in record time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very professional and did a great job mounting my television. Would highly recommend the Geek Squad if you need a TV mounted,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and connected it to all my devices. He was very ptofessional and proficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad are professionals!! I am pleased!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent installation and the GeekSquad made sure I had all the information required to operate the new tv!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and set up very quickly. The installer was very thorough in setting it up and explaining to me how to operate my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my tv above the fireplace did an excellent job. Im sooo happy how it turned out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unnecessary but required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mounted on drywall over a gas fireplace. Charge was mandatory by best buy but was unnecessary as it was drywall over the fireplace, not brick or other solid surface. Seems like a way for best buy to charge something for nothing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV above the fireplace.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV above my fireplace and connected all the speakers an place all the equipment back in service.

    I would recommend this to a friend