Customer Ratings & Reviews

Great job, mount centered and leveled looks amazing

The installers did an excellent job in hanging my tv.

Good job mounting TV and Sound bar over fireplace.

The geek squad did a great job with installation!!

A difficult place for the TV but they did a very professional job

They seem to have charged for services not performed and not requested or needed. My tv was already mounted on a brick wall and they were told so I'm advance. But they kept asking me if the tv was mounted on a brick wall. Service advisor had a narrow tracked mindset!

Kinda careless with my $2300 TV. One guy scraped the top against my fireplace when he was rotating it. Then, they mounted it crooked on the wall. I didn't notice until after the fact that they just loosely piled up the power outlets behind the TV on top of the mount.

Geek Squad did a great job installing my TV over fire place.

The Geek Squad mounted our tv without issues. It looks great.

Needed to get this to put attach to drywall above fireplace

Guys did great job but thought it was a little pricey.

Took a long time because the mount I purchased was not able to be mounted center over fireplace due to wall mount configuration. Luckily tech had another mount in van and that one worked. About a half inch lower on one side.

Very confusing when they are coming to install my tv no one called me no email very long wait over the phone will call again to find out when they are coming they already charged me for installation.

Beware!!! Ensure you read the fine print of your install. Geek Squad is not responsible for any damages. I had 4 additional holes put in my wall. Even though they did it they are not held responsible. When I went to the store to discuss all they could tell me is to call the 1-800 number to discuss the damages and geek squad wasn’t responsible. I had to come out of my own pocket for the damages. Not good business.

this is a tilt only mount, and that's exactly what it does. It tilts up and down from completely vertical a small amount. Permits the TV I had mounted over the fireplace to be viewed at a better angle from the sofa across the room.

I booked for my tv to be mounted online the installer came and called me while I was at work he said they would have to charge me more since it was above my fireplace this was not an option when I paid online plus I have a fireplace that uses gas and does not use real wood. Anyway I had to pay $100 more for the install and he chipped the paint on the ledge above my fireplace he told me to send him a picture and I did nothing was done about it after. I'm giving it a 2 since it was done but the chip and miscommunication was not appreciated.

I appreciate the early install appointment over the Christmas holiday and professionalism of the installers. Unfortunately the TV was mounted crooked and I’ve tried numerous times to call the store to have the installers return and fix the job. Every time I call the store, I go through the computerized selections and placed on hold forever... 30+ minutes on-hold is outrageous. I’ll have to go into the store to hopefully get a response to my problem!

The service to install a new TV and remove its replacement was timely and efficient. The only issue I've had is the Apple TV needed to be reinstalled again, twice.

I was happy with the service of the installer but felt they overcharged for the extra price to install over the fireplace. No special tool was needed.

The guys who mounted our tv for us were great. The only reason I'm not giving this 5 stars is because I think it's ridiculous to charge extra to mount a tv over an electric fireplace!