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Customer Ratings & Reviews

Your price for this item is $24.99

Customer reviews

Rating 4.4 out of 5 stars with 586 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the 12-Cup Coffee Maker VB13's ease of use and its performance as a coffee maker, frequently praising its value for the price. A common complaint, however, centers on the lack of an automatic shut-off feature. Many users wish this feature was included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 586 reviews
  • Cons mentioned:
    Dripping

    Rated 1 out of 5 stars

    Me Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It drips All the time when you take the Coffee out to pour aggravating

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A little too basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking for or expecting one of the fancy and expensive pod coffee machines, but I went too far in the opposite direction.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker does not have a two hour automatic turn off as just about every coffee maker out there does. This maker ran for nearly 16 hours before we realized that it was still on. This was bought for a vacation rental and could have been left on after someone checked out,and caught fire. Look before you buy. This became trash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Somewhat shoddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, cheaply made coffee maker, top doesn’t close securely

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    fair product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best rating i could give it. lid did not close well when making coffee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay till it crapped out 3 days ago.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed well until it crapped out after using daily for only 5 and a half months. Power light illuminates but nothing else happens. Poor reliability/longevity!! Too easy/economical to replace rather than to hassle with repair....like a lot of things these days!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have auto shut off & has burned the bottom of carafe

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee pot is ridiculously horrible. The basket drains super slowly, so it fills up with water and pushes the coffee grounds up and out of the filter. I’ve tried everything since I bought it and I can’t avoid coffee grounds in my coffee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My coffemaker just stopped working one morning about one week after I purchased it. IT was just dead...no heat. The only thing that worked was the clock on the front. Unfortunately, I had thrown out the box and was unable to return it. Hard lesson learned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke on day 31. Best buy wouldn't cover it. Bought better one and contacted manufacturer. Manufacturer sent replacement. Now I have too many coffee makers...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working in 4 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine and stopped working on April 5, 2017, bought it on December 4, 2016. Sad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We has to returned it after 2 use, the stopper came off .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Coffee maker for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 2 weeks..so I took it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Not bad for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering this is a coffee maker, and it's sole purpose is to make coffee, it does its job well. I noticed that I use less coffee than my previous coffee maker and seems to be more efficient. The warmer keeps the coffee nice and hot as well. The only flaws I can find are that it is always making popping noises as if it's going to break, but it's just the warmer turning on and off. Plus the resevoir lid design is very basic, but designed well enough that the condensation inside doesn't leak all over the countertop every time you open it. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and great price. Id definitely recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Simple is better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because the Black & Decker I purchased three months ago broke (terrible product). My husband does not like fancy gadgets, and wanted a coffeemaker with a simple on/off switch. That is this model! It makes great coffee and we are very pleased. Wish it came in white or offwhite, tho.

    I would recommend this to a friend
  • Cons mentioned:
    Auto shutoff

    Rated 4 out of 5 stars

    No automatic turn off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the entire coffee maker because to replace just the carafe was just $3.00 less. I didn't like this coffee maker because it stayed on until I pushed the off button. Sometimes I'd forget all day to find the burnt coffee on the bottom and still heating. I kept the new carafe and used my former coffee maker, same brand but it's got an automatic turn off and a program to set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this coffee maker about 2 months ago. It does exactly what it is supposed to do. It brews a great cup of coffe and does it reasonably quickly. It is not a fancy modle no timer or anyting like that, but then again all we needed was a coffee maker that brews coffee. This does just that. I would definetly recomend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker. It has a nice, sleek design. It's very easy to use. It doesn't drip on the hot plate like my old one did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great basic coffee pot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a best buy all the way around, low maintenance, easy to use and run, not fancy but it just works and makes great coffee everytime!

    I would recommend this to a friend