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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 460 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 17.3" Gaming Laptop's impressive performance and high-quality graphics, along with its comfortable keyboard and relatively lightweight design. However, some users point to issues with heat generation, hinge durability, and occasional fan noise. While the battery life and size are generally praised, a few customers mention concerns about the price and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 460 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best computer I have ever owned !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever owned. Plays video games amazing. Color and graphics are amazing. I highly recommend this to anyone looking for a portable gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the fastest computer I've ever had. It beats any laptop or desktop. It comes fully loaded and the SS Drive makes it lightning quick. Definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was purchased for my son, who is an architecture student at OSU. He loves it and says it is very fast and helpful for what his major classes require.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent gaming laptop, works well with Linux

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RTX 2070 in this laptop handles every game we throw at it, and the build is nice and solid, especially for an MSI.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and worked great. Unfortunately I had to return because both my TVs broke at the same time so had to return this beauty to get tv ☹️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a gamer, but I do heavy multitasking and I needed a laptop that wouldn't freeze up. This laptop is GREAT! The only con that I have found is the mouse pad is rather wide and if you rest your hands on it, the mouse moves. But I have found a solution, I bring my mouse pointer to the black area at the bottom below the page and it works great. The color and clarity of the screen is amazing! The backlit keyboard is wonderful when typing in low light. If I can have 25 to 30 web pages open and 4 apps open with no problems, anyone can use this laptop for what they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the computer. HOWEVER GEEK SQUAD handling of the “repair of the power port” and later data recovery of the computer this replaced on a scale of 1-10 is a MINUS 200. I have never been treated as badly as I have with this computer. The in store team has been great, the team working on the repair are something else, excuse after excuse, NO follow up calls, NO explanation of what’s going on, I am told one thing the next day something else. I asked for my hard drive, they can’t (will NOT) send it to me, BUT for a price will copy it. They have had it almost 3 months now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great machine for 3D design program!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast this machine is for everyday tasks, but I really love switching in and out of a 3D design program and I never have to wait for renderings!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Nice machine, few quirks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has worked really well for my development needs in Camtasia, Adobe CC, etc. It runs hot though and I have had to use an generic audio driver to fix sound issues. Battery life is short, but it does what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this laptop, perfect for the games, easy system, all the components are good! aesthetically Beautiful, good price , good brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer and better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a top of the line product. I really like that they moved the power button from the previous models. Small and light and still with all the power you need

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, runs smoothly for the tasks I need to do, I do a little gaming, nothing too fancy (Overcooked, Diablo 3 etc.) and it runs perfect for me.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Will not buy MSI again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in November because I needed a powerful computer to run Adobe Creative Suite. It came with a really annoying glitch where letters would stick when I was typing, but I was willing to overlook it as I needed this computer for work. After six months of normal use, one of the hinges warped and cracked and the screen started coming off the back. I took it to a local computer repair shop because I did not want to send it away to be fixed, and am now looking at a $380+ repair bill for a laptop I am still paying off. This was my first experience with MSI and will be my last.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I absolutely love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to change things and streaming on it but I think it is amazing. The price is a little much but so glad I took the risk.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Excellent gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, smooth, and very powerful. Beautiful screen, chroma keyboard, and case design. It runs everything I throw at it on ultra settings. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My Son gona creazy-Great gaming laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specks are more then good for this price. Slim and portable. Im queries, how they feet this specks to this design! I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great use for CAD programming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed CAD programming to build custom handrails and staircases. The graphics on this computer are phenomenal. Would recommend again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great hitch free and fast Lap Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed from older PC to this LapTop and use for multi screen applications as well as live “number crunching” I am very happy with this computer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    more Bang for YOUR BUCK!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this powerful Gaming laptop for my son and he is on top of the world!!!! his gaming Experience just reached a different level!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this laptop home I was impressed with the quality of this Laptop and MSI took care with packing. This thing is nice and light and powerful. I had an older Asus Laptop that had a 15 in screen the laptop is about the same size on the outer dimensions and yet they still packed a 17" screen into it. The laptop is beautiful, and I really like the ability to color code the backlighting on the keyboard. Highly recommended.

    I would recommend this to a friend