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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 480 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the GF65 15.6" gaming laptop's performance, graphics capabilities, and its affordability. Many appreciate its lightweight design and the high refresh rate screen, which enhances the gaming experience. However, some users point to issues with overheating, battery life, and fan noise. Concerns were also raised regarding the build quality and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 480 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gaming laptop. Just what I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop us value for money as it should be The three starts are for the hassle in delivery (sent under wrong name) with multiple contradictions faced with customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the on sale price of $850

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display itself is mediocre, and you need more than 8gb of ram, but otherwise the specs are amazing for the price. It didn't run overly hot either.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Piece of junk!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother to use in college for his research. Died after three months when he tried to refresh the silicone (thermal paste). This is a very normal routine thing to do, especially since this device gets super hot! No one was able to fix it and now it's a piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just died..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died and wouldn't ever turn back on after less than TWO YEARS of owning it. Yikes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Got a defective unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for school and gaming. I either got a defective one something. The first thing we did was let it charge completely, but the battery last less than an hour. When it's plug in the computer shuts itself off after 10 min of running normal stuff. I had no clue why, but didn't want to deal with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good until I wanted to use this with a Monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on using this remote only... it's a great laptop... I bought this laptop because of the 3060 and the value at 849. When playing games on the laptop it runs great, gets hot like any other laptop, but maintained steady FPS. The problem i ran into is that i wanted to use this laptop docked and plugged into a monitor for when im home. I have the samsung g5 ultrawide 3440x1440 at 165hz... This laptop has an hdmi port which caps 1440p at 100hz but i saw it had 2 usb type C ports that SHOULD broadcast type c into display port to give me that 165hz. Unfortunately MSI chose to use these 2 ports to only be data transfer and have 0 availability for video output.... So even then i figured id still play my games at 3440x1440 at 100hz over hdmi but the external display stutters in game! the only fix is to close the lid of the laptop, and restart the computer EVERY TIME. And ontop of that being dumb, closing the lid leads to more heat. Very poor design. Will be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little smaller then i needed but works for the price feels kinds flimsy plastic body

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good GPU. Cheap, loud, and heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good GPU (3060) but it is cheap, loud, and heavy. Okay starter gaming laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NOT so fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3060 is the MAX-Q of 3060 mobile. I think the gtx 1660ti is much better than this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quirky Crash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build overall, like the style but there is just one issue that is solvable. Hopefully this can be addressed or fixed soon. Switching from DGPU to IGPU will crash the system causing it to freeze requiring a hard reset. The fix is by turning auto mode of in Nvidia Control panel to use always DGPU

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Freezes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was very good for the first week then it started to freeze up .would have to restart and then it would work for ten minutes and freeze again.going to return tomorrow and exchange it for a another one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for not bad for the price point

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Weak laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very weak laptop and with 8 GB of RAM, a video card at a level like 1050 ti. Weak battery.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    MSI GAMING LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heat dissipation effect is average, the energy consumption is very high, and the computing power of the GPU is too low.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    really bad quality, always overheats, cannot do an

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really bad quality, always overheats, cannot do anything w/ it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Cant play unless you always charge it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally cant play unless I continue to charge it the whole time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Return

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stary having issues quickly and returned for different make. Best buy was great though return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy For Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop. I have had components from the motherboard fail twice and start smoking while using microsoft office. If this piece of junk can't handle word editing, then it wont handle games.

    No, I would not recommend this to a friend
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