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Customer Ratings & Reviews

Your price for this item is $146.99
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The comparable value price is $209.99

Customer reviews

Rating 4.2 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the PRO Z690-A DDR4 motherboard's strong performance and overclocking capabilities, along with its competitive price and user-friendly design. Many appreciate its ease of setup and the inclusion of multiple M.2 slots. However, some users point out the lack of integrated Wi-Fi and find the included instructions inadequate. A small number also reported issues with XMP profiles and the ethernet port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 275 reviews
  • Rated 1 out of 5 stars

    The reason i wont shot at best buy any longer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was stupid. I was told i could get this delivered, ordered it and paid, then got an email saying "your refund is being processed, should be ready in 3-10 days." I call on the 11th day and I'm told to wait another day or two now that they actually started the refund process. So all in all i waited almost 2 weeks because some schmuck in a store wanted to get a sale, and effectively lost a life long customer. From here on out ill be doing my tech shopping online from reputable sources instead of forfeiting my money for two weeks and getting nothing out of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality cpu socket

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting things up. they lasted 6 months before the CPU socket pins started bending, leading to the motherboard randomly restarting Windows without explaining the issue. and then after some time, they bent too much, and now the motherboard no longer functions. My older motherboards lasted years longer with the same setup besides the motherboard.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    False specifications

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product specifications says this has Bluetooth and Wi-Fi connectivity, when it actually doesn't. Thanks, Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent board i use the z590 version no problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t post

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having the same issue as another 1 star review on here. The board just cycles on and off eith the CPU debug light on. I don’t know if its possible that I got the exact same board from the other reviewer returning if or what. Im going to try to exchange the motherboard today at BestBuy and will give an update.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away, it is Garbage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This board is complete garbage - The network adapter on this thing will only work if you have the very latest windows 10 download - maybe - as I am still in the process of trying this fix. None of the drivers offered on MSI's site, or Intel's for that matter will allow the network card to work. The bios is one of the worse I have seen in 30 yrs of working on computers. No way to restore defaults in it. almost impossible to tell what drive you are booting to. Stay as far away as you can from this board. I will be trashing it as soon as I can get a decent replacement. I expected better from MSI.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Glitchy Board

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This board seems to have bios issues, think there are 13 bios updates in the MSI website. I flashed it today, now it crashes suddenly and reboots. Wasn't doing this. It won't recognize an M.2 and it looks like several people have suffered with this issue and when I read the forums it seems like the MSI boards. I am done, time to go back to Gigabyte!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    POST

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Board was combined with i5 12600k, 4 corsair ram (total 32gb) and 750 psu, no GPU added. Only POST with 1 and after I installed all 4 no POST

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    z690 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came broken and didn’t get my 4 ram slot wasted so much money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    tried but no sucess

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not post updaded bios to support new 13th gen i7. maybe board was DOA tried multiple usb drives and would still not post new bios.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak pcie lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak pcie lock, Pc has had crashing issues im not sure if its related Lock snapped from basic use and drylocked under ownership forceing me to break it to Diagnose, my PC and swap my parts. Thanks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks Windows 10/11 Activation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recent Bios update deactivated Windows. The bios update causes windows to think it is a new and different motherboard. Tried Microsoft support and they could not get my Windows 11 pc activated again. I now have to buy another copy of window. MSI has offered no fix. Tried a few different bios versions including the latest and cannot activate windows.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would never buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs look great on this motherboard but after days of changing RAM, CPU, hard drives, and video the only thing left was the motherboard itself that was bad. Both Windows 10 & 11 had issues installing due to a fault in the board. Went to return it and Geek Squad practically refused to accept the return saying that it tested clean. They were wrong and knew too little to be the ones telling us that the board was not the issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't post with i7-12700kf

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same issue as many others have mentioned, it will not post with an i7-12700kf and getting CPU error. BIOS update had no impact. CPU is working fine otherwise. I'll update my review if another works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on Arrival

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent all day building an Intel computer with this motherboard after finally receiving all the components I wanted to use. Hooked up and connected everything. Plugged in the PSU and nothing. Rechecked all connections nothing. Removed everything but the CPU, PSU and memory. Nothing, DOA.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t post

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to post Multiple times out side of but had my cpu temps really high and wouldn’t let me boot off m.2 so downloaded a fresh install of windows and put everything in my case it booted up with the red cpu ez debug led so took apart everything and still showed red cpu led not worth all this hassle would rather just get a new mobo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy sensitive components from bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and it was returnable for not even a month, it stopped working 2 days after the return date and bestbuy refuses to work with me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just like other reviewers it will not POST.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like other reviewers it will not POST. Red led light on for a CPU error. Swapped memory, power supply, reseated CPU and cleared CMOS, Motherboard is DOA.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    z690 pro junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very crappy so far had 3 every one dim slot 1 and 2 will not work will never buy anything this company makes again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t go cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a defective one at first. Decided to exchange and upgrade went with the tomahawk. Best Buy did great at exchanging the product for me!

    No, I would not recommend this to a friend