Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $771.99
Clearance
The comparable value price is $1,199.99

Customer reviews

Rating 4.4 out of 5 stars with 345 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the Sword 15.6" Gaming Laptop's performance, especially its speed and graphics capabilities, and appreciate its competitive price point. However, some users have noted concerns regarding battery life and screen issues, such as flickering or shaking. While build quality is generally praised, the laptop's storage capacity and tendency to run warm have also been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 345 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, love that it can play most anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    MSI Sword 15

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price. Fast cpu and has two gpu’s for gaming or casual usage.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy it. Much better value elsewhere.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Does not play games well. I tried just playing Roller Coaster Tycoon 3 which is extremely simple, and fairly low requirement game, and it was pretty sluggish. Also, the overal quality and looks make it feel very cheap. Don’t be deceived by the listed specs. I returned this immediately. I highly recommend the asus rog zephyrus 14inch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for a college computer programing degree and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beast!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop! The white is awesome and playing games feels really smooth

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Very fast and stands up yo everything I need it for

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price no issues. At all setting up or usinf

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Screen

    Rated 1 out of 5 stars

    Short lifespan, virtually no store support

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a decent machine at a decent price for about five months. Then the fans started to roar, the screen would pixilate, and it would shut down. Or the fans would roar and the screen would go blank. Or everything moused would go fuzzy. No problem, still under warranty, right? Not usefully. We took it to Best Buy, and all they would do was ship it off for WEEKS. Plus, if we wanted BB to remove our information, that's an additional $100. So, virtually no store support. Beware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Head up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok head up to you all. This laptop have a awful battery life like super super awful. My first laptop that I ever returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Sales and Support is the Worst

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is to do mostly with the fact that the Best Buy sales person sold us a computer with Win 10 when we specifically asked for Win 11 and the Best Buy support people were completely unwilling to help with the upgrade.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    BATTERY LIFE HORRIBLE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return battery life horrible! Buy something else!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak battery, lasts an hour if you’re lucky gaming and 2 hours normal use watching YouTube. Has a lot of problems freezing up on me and having to reboot it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good computer, Terrible battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself was good enough, but the battery life was abysmal. I get there's a lot to power up, but two hours is embarrassingly bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop at a sale price. The only complaint is that the fans are very loud and it gets hot very easily, even with minimally demanding games and applications. It runs everything smoothly and is good for on the go gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the white color parts and very fine polished material. Great feeling. I have bought that with very good price deal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop ran very hot and had to be returned for a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Subpar gaming computer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully plastic computer would be better if it had 16gb of ram to go with the 3050 ti

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, especially when you get it on sale!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer, efficient, quiet. Could use a slightly bigger screen but great otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. Graphics are top notch and great looking to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super fast! It was a lot faster than my 8 year old tower

    I would recommend this to a friend