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Customer Ratings & Reviews

Your price for this item is $771.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.4 out of 5 stars with 345 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the Sword 15.6" Gaming Laptop's performance, especially its speed and graphics capabilities, and appreciate its competitive price point. However, some users have noted concerns regarding battery life and screen issues, such as flickering or shaking. While build quality is generally praised, the laptop's storage capacity and tendency to run warm have also been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 345 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like and would gladly recommend for college, and for games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Recommend mostly for gaming and surfing the web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for any gamer and for project based work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing gaming laptop every geek needs, so sleek and nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MSI laptop review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good gaming laptop. However if you're looking to play some major titles this laptop doesn't met the minimum requirements for some of the big releases. An example would be Elden Ring. So be aware of that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gooooooooo and buy it… I recommend it to buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NEVER BEEN SCAMMED SO HARD IN MY LIFE IMAGINE PAYING 1k FOR 3 FAULTY USB PORTS DO NOT BUY THEY DID NOT GIVE ME RETURN EITHER NEVER COMING BACK SORRY BESTBUY THIS IS MY LAST PURCHASE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bricked with added RAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont add RAM....bricked my laptop. MSI will not follow up on promises to fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product horrible service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this the day after the 30-day return period ended it broke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all works but two days after ordering it when from 12k to 900 a little pissd i should have returned it and got the money off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s so slow I’m concerned. I thought this would be better than it is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST EXPERIENCE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience!! Bought this laptop with high hopes for my 11 year old brother who just had a major surgery. He was so happy until we picked up the laptop. It was mentioned that the open box was in excellent condition with all cables. However, when I asked the manager on duty that it is supposed to come with a charger. He just said that sometimes it does and sometimes it doesn’t and asked me to return the laptop. I really didn’t understand what was going on. This is deceiving advertisement for which I wasted so much time. Didn’t really expect this from Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this computer it it’s great for its price and it runs very smooth and fast on games the battery life is not that great but it’s a very good computer in general

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    a layperson review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after causing irreparable (in my mind) damage to my latest laptop (which was just meant to be a temporary replacement until i got my main machine going again...) a loan reimbursement, and and itching to try out some games that were pc only i finally caved to hedonism. with a few ideas in mind and not wanting to go top of the line because i'm not competitive or into gaming extensively, just want to pick up a few titles and relax when i have a chance between grad research, i was looking at some lower range stuff that still had some punch to it. checked out a few devices and stopped at best buy with a completely different machine in mind (which was more expensive, mind you,) when the staff i spoke with hyped this one for my purposes (outside of a few games i need it for internet, word processing, some zoom... basically school stuff.) i was wary about the 8gb ram, wanting to go with 16 but for the price everything else was on par and i was able to confirm there were two slots for easy upgrade that would still put me over $150 what i'd intended to spend initially. haven't worked it hard yet or anything but i can already say that i am impressed with the speed for basic functions. that sounds dumb but i have a dell that is actually probably comparable, or should be, and it's just a mess and lets not get into the dumb low end gateway i got just to get by. i love the keyboard, i don't know how else to explain it and appreciate the number pad, it's something i utilize a bit with school. the reviews seemed split on the aesthetics; some liked the white, saying it was a break from the typical gaming laptop while others said it looked like a child's toy. i don't really care either way as long as it does what i need. also happy it has a webcam, forgot to check that on this one but there were a few machines i was interested in that did not have one and with covid world i have to zoom more than i like. i DID run baldur's gate 3 earlier and though i have nothing to really compare it to was super impressed. expected loads or something... maybe because i'm used to consoles. there was no lag.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    Great fast computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computers, runs fast without any issues. For $100 on Amazon I upgraded the RAM to 32 GB

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Owned for 2 years now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onwed for two years, the ram upgrade made it plan every game smooth no issues. The fan is quit but still keeps the laptop cool. This is the best gaming laptop ive owned. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent for streaming FaceBook Live

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Bought for streaming Facebook Live for my Church. Went from 4 fps to 36fps. Super high quality and speed. Did exactly what I needed. Couldn't have asked for more.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    MSI budget showdown

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute quality budget laptop from MSI with a respectable balance of CPU,GPU power and price to performance ratio.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. I have had it now for a couple of weeks and I ran into one issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so black

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking that black was a different model, it isn't really black except for the screen and bottom. That should be made clear. I am sure I can live with that small snag.

    I would recommend this to a friend