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Customer Ratings & Reviews

$2,359.00
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The comparable value is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 55 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the product's overall performance, highlighting its incredible processor speed and effective cooling system that maintains stable performance and controlled temperatures. They also appreciate the excellent battery life. However, some customers have noted concerns regarding the noise level and suggest that the RAM capacity could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews
  • Rated 5 out of 5 stars

    BEAST LAPTOP

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute beast of a laptop i run every game in ultra settings no issue. Does need a good cooling pad though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great so far, only problem was the set up, MSI Center crashed on me during update. Its powerfull, and handle all my games perfectly. Speakers are good and loud, Nahimic Companion is great. Once i upgrade the ram and storage it will be perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced with good performance per dollar ratio. Taken off unnecessary fat and has what is important. Fan noise will be noticed when AAA games are played. Good for gaming or AI with 16GB VRAM.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Laptop and chepest in this specifications also.bestbuy five me 4 gift vouchers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for 1800, And it is a fantastic replacement for full desktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all-around gaming laptop. The chassis size and thermal design give the Ultra 9 and 5080 enough breathing room to perform well. The fans are noticeable under load, but that's to be expected. If you're wearing a headset you don't hear them anyways. I wish it came with a bigger SSD, but the one it ships with is a decent quality Samsung and it's easy enough to open up and add a second drive (and RAM). All you need is a screwdriver and a guitar pick. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a budget 5080 and don't mind the fan noise, this is a great buy. Plays everything I've thrown at it with maxed settings.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best gaming laptop in 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerfull laptop, I''ve been using for 3 days now and no issues at all. The fan is little loud under gaming but not too loud.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great laptop for the price but quality control bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit i recived had a defect on the keyboard on letter D second one had a bad misaligned screen and hinge and the last one i recviced had a noisy fan and a distorted speaker with another devective key number 0

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute powerhouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Plays all the AAA games I have thrown at it at 1440p max settings and can play most at high in 4k with playable frame rates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On all teh games i have tried, it has succeeded. Only conplain will be the key board as another reviewer said, as well as the keypad, the keys are not that raised up and a bit crowded in my opinion. Other than that, i like it more than my alienware m15 r7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Price Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop for the price. Its a bit heavy but for what it does it is really great. I wanted a great gaming laptop and thats what I got.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inconsistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop when it works.The laptop consistently shuts off USB and bluetooth power on a daily basis. I hope it isnt a hardware issuee. Ive only had it for 1 month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Motherboard Issues in first 3 months.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you’re absolutely in need of a portable gaming setup, for whatever reason, do NOT buy this. This is my 2nd gaming laptop at this caliber that has had the motherboard/GPU fail, and this one was even quicker. Screen stuttering, audio stretching, all caused by just stalling of the laptop’s components struggling to keep the compressed hardware moving. I now have a macbook for editing and am returning this for a moderately good desktop for gaming,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Truly disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop keeps running out of memory, causing major lags that make it ineffective, making it extremely slow. Maybe I got a defective unit, overall dissapointing.

    No, I would not recommend this to a friend