Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40782 reviews
(40,782 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great for the college student artist
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great choice for my college student who also wants to flip the screen and draw. It has the specs she needs to support her degree work and also be the break she needs to get creative. So far so good!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to join for the benefits my salesperson described. I was especially excited to see if my full price purchase was listed for a reduced price after I bought it so I downloaded the app. Now I but get way too many texts/emails/alerts advertising products I did not buy nor have interest in purchasing. I suggest an option for filtering alerts.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
Reduced price well worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for the 60 day return window alone. Great value for someone who often gets buyers remorse. Best buy has always been great for me for returns.
I would recommend this to a friendRated 4 out of 5 stars
LG OLED 65" TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image on the TV is amazing. We don't like the marketing and navigation difficulty on the LG platform. We have resorted back to our ROKU. If you are adept at navigating new technology, this is a great TV. We would probably look at a different brand of OLED.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth It for the Protection and Perks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had My Best Buy Plus for a while now and it has paid for itself. The extended return window gives me peace of mind when buying electronics, and I’ve saved money through member-exclusive deals and discounts. Customer service has been helpful whenever I’ve needed assistance, and the membership makes shopping at Best Buy more convenient overall. If you buy electronics more than a couple times a year, this membership is definitely worth considering.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Sleek and Impressive design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.13-inch MacBook with Apple’s M3 Pro chip, 8GB RAM, and 256GB SSD is a stylish and powerful laptop for everyday use, office work, students, and light creative tasks. The performance is smooth, battery life is excellent, and Apple’s Retina display gives a premium viewing experience. However, if you do heavy editing, gaming, or multitasking, upgrading to 16GB RAM and higher storage would be a smarter long-term choice. Overall, it is fast, reliable, lightweight, and one of the best premium laptops in its category.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A good membership program
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good membership program for fans of best buy. 2025 year was sorely lacking but 2026 has been much improved with a lower price point and better member offerings. It's much better to make good use of it now. And shipping and delivery has improved significantly in the last couple years.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll be honest—I thought the Best Buy Plus membership might be one of those things that sounds good but doesn’t actually save you much. I was wrong. After using it a few times, it easily paid for itself. The member pricing alone made a noticeable difference on bigger purchases, and even smaller discounts start adding up fast. What really sold me though is the convenience. Free shipping without worrying about minimums, plus the longer return window, just makes everything way less stressful. I don’t feel rushed to decide if I want to keep something, which is huge with electronics. It’s one of those things you don’t realize you needed until you have it—and then you don’t want to shop without it. If you buy anything from Best Buy more than once or twice a year, this is honestly a no-brainer.
I would recommend this to a friendRated 4 out of 5 stars
Great!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal. Great product for the price. Good quality, easy to use, and exactly as described. I’m very happy with my purchase and would definitely recommend it to others
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy plus review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy membership has been completely worth it. The free fast shipping, exclusive member pricing, and extended return window make every purchase feel worry‑free. I’ve saved money on several items thanks to member deals, and the convenience alone makes the membership valuable. Customer service has also been great—support is quick, and the in‑store experience feels smoother with the membership perks. If you shop at Best Buy even a few times a year, this membership pays for itself.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Large Capacity Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features on both the washer and dryer. The large capacity is great and love the feature that controls the amount of water used. Ease of dispensing detergent is also a wonderful feature. Steam feature in the dryer is a game changer to remove wrinkles. And both have lights when you open the doors. That was unexpected!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
kitchen aid dishwasher: works as it should.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our dishes fit in the racks well. The extra space in the third/upper rack is appreciated. But it doesn't dry as well as expected unless we use the extra dry feature.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membership
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I love it just for 30$ you can get stuff before the general public if your looking for like let’s say pokemon and there’s an online release you get notified way before it’s released to the public and your able to buy it before as well so almost a guaranteed release drop you get to buy due to the membership . As well don’t worry that not the only thing it gives you .
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
It’s nice and decent product I would refer it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this HP laptop for a while now, and I’m very satisfied with its performance. It is fast, reliable, and handles everyday tasks smoothly. The display is clear and bright, the battery life is good, and the keyboard is comfortable for long hours of work or study. The build quality feels solid, and the laptop offers excellent value for the price. I would definitely recommend HP laptops to students, professionals, and anyone looking for a dependable computer.”
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus Membership
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus is a solid membership if you shop Best Buy often. It gives you free 2-day shipping, member-only prices, exclusive sales, and a 60-day return window on most products. At $29.99 a year, it can pay for itself if you buy electronics, gifts, or accessories regularly. The downside is that casual shoppers may not use enough perks to justify the fee. Overall, it’s best for frequent Best Buy customers who value convenience and flexible returns.
I would recommend this to a friendRated 5 out of 5 stars
Great membership!!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has already paid for itself. The extended return window, member pricing, and free shipping have made shopping at Best Buy much more convenient. I like knowing I have extra time to decide if a purchase is right for me, and the exclusive discounts have saved me money on products I was planning to buy anyway. If you shop at Best Buy more than a couple of times a year, it’s definitely worth having.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly approve of the yearly membership. Not only do you receive special discounts and early promotions, but the fact that you have a larger window for returns. I also like the fact that you are provided with a little more support on products and geek squad when faced with problems with a product. If you don’t have the membership I would suggest you get it as it’s worth its weight in gold. Especially if you’re a more frequent shopper such as myself.
I would recommend this to a friendRated 4 out of 5 stars
Definitely worth it if you shop here a few times a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for the My Best Buy Plus membership recently and it’s already paid for itself. The exclusive member prices are legit—I saved about $250 on a new items right away, which basically already covered the cost of the annual fee and add other $200. The free 2-day shipping is a huge plus, and I love having the extended 60-day return window. It gives me a lot of peace of mind when buying tech. The only reason I'm not giving it 5 stars is that I wish it included some of the protection plans or free installation like the 'Total' tier does, but for $50, it’s a solid deal. If you buy at least two or three big items a year from Best Buy, it’s a no-brainer
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Love the membership and all the perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a frequent Best Buy shopper who's always upgrading gadgets and appliances, the Total membership has been a game-changer at $179.99 a year. For starters, the unlimited 24/7 Geek Squad tech support covers everything in my home—even stuff bought elsewhere—which saved me a headache when my non-Best Buy laptop crashed last month. They handled diagnostics and repairs remotely in under an hour. Plus, up to 24 months of free product protection on new purchases (including AppleCare+ for Macs) gives real peace of mind; I've already filed a claim on a TV mount install gone wrong, and it was covered no questions asked. The perks don't stop there: free shipping on everything, priority access to hot drops like new GPUs, and exclusive discounts on services like in-home setups (I got my treadmill assembled for zero extra). Overall rating: 4.5/5 stars. It's worth every penny if you're tech-heavy, but if you rarely buy electronics, stick to the basic tier. Highly recommend for households with multiple devices!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best Buy plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because I was told you get early notification on pokemon cards. I haven’t been able to figure this out but really enjoy the points back for being a member
This review is from Yearly Membership
I would recommend this to a friend
