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Customer reviews

Rating 4.2 out of 5 stars with 40941 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 40,941 reviews
  • Rated 4 out of 5 stars

    Not needed membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not something I need. In fact, I will not renew it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy enrollment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entered for a year free with my purhase! Looking forward to using it to the fullest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped me find the right laptop for my business was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time for an Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great benefits for me. Was out of town and needed a lew laptop. Went to Spokane Valley Best Buy got exactly what I wanted and saved some money at the same time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I joined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items would recommend the ring system and camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership allows the possibility of having a useful experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership a year ago and I made back my money after my first purchase. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership provides great opportunities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to have access to discounts and savings. It is also great for support when you buy an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great help protect our laptops incase of any problems. I highly recommend you to get it. Protect everything you buy here best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome. It comes with great perks you can’t beat. It pays for itself and is well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like a good plan. Little confused exactly how it works and all the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It contains perfect and true benefits! In Brazil, unfortunately, there is no Best Buy, nor benefits like this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it , free shiping price match guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , free shiping price match guarantee and many offers we can browse and great customer service hope .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value! If you’re a frequent BestBuy shopper like me you really get your moneys worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the equipment I bought, work great, and if makes my days better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but i would like my money back if you were better at going that everything would be okay

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We absolutely understand how you are feeling after your My Best Buy Plus™ has not met your expectations. We would love to hear more from you and work to better assist you. Please contact our team via private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Disappointed in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a waste of my money. That was unable to use it. I went to the Geek Squad for a simple reset. And they charged me $40 to do that plus tax. I didn't receive any money back for lower prices. I made my full payment on the 1st month. And unfortunately, I was sick, and in the hospital. And I missed the payment by 2 days and you charge me $30. I no longer wish to do business with your store. I've been doing business over twenty years at least.And i'm not satisfied with your customer service

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello,

      We can see that your experience with using your membership appears to have not reflected one we would have hoped for you to have. We'd like to follow up with you to learn more and explore the available options to turn things around. Please private message us through Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love having the membership it puts me at ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to shop at Best Buy they have so many sales that I want. I also enjoy the geek squad membership, so I don't have to worry about my purchases that I buy they got me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love using my membership it’s saved money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is very helpful and very professional and they are always willing and happy to help very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value and convenient for future purchases.

    I would recommend this to a friend