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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1030 Showing 20,581-20,600 of 40,966 reviews
  • Rated 5 out of 5 stars

    Promote Dylan Lovett - at Carmel Mountain Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dylan Lovett - GREAT salesperson - should get a promotion as he is so helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price match scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the membership, but the price match guarantee is a scam. They refused to price match a Samsung fridge I had already purchased. Ironically, I was price matching with Best Buy themselves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no reason to purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased product for $50 only to find out it was reduced the next week to $25 guess even Best Buy didn't see the value in it .... they did give me my prorated discount when I cancelled it so it only cost $ 4

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Butchgee, we totally get why that price drop would sting it never feels great to see something go on sale right after you bought it. We’re glad to hear you were able to cancel and only ended up paying the small prorated amount, though. If you’d like us to look into your experience a bit more, feel free to reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Have not used it much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had much opportunity to use this, other than installation of my new refrigerator and dishwasher.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal .........good price.................hoood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great to have access to more sale prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for decent discount on a few items. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the value of this membership. Beneficial definitely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don’t make a lot of electronic purchases but it is good to know you all have our back if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been of great value to me thus far. No regrets purchasing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Ly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrolled in Best Buy membership program has benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deal to have. Plus you get discounts on other merchandise. It basically becomes free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience in handling the queries and got good support from customer care representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t brag enough about this program. I mean if you had a Blockbuster membership it’s the next best thing. Extend returns also…Worth every penny! And it’s only once a year!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person hooked up a tv that was not connected. We ended up buying that model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good not bad, but it can improve a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is only worth the membership if you buy too many products and more than $2000 per year, If you are a casual shopper this is NOT for you. I think they can improve the membership benefits, the deals and offers are often from products nobody wants.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there, Jaime. We want to thank you for being a My Best Buy Plus member. Please take the time to check out everything that is included with your membership here at https://www.bestbuy.com/plus. You would be surprised to see how much your membership has to offer. Have a great day! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Just do it club

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team of people. Very knowledgeable in their products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deals for the best price! And amazing discounts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my membership..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the perks point and recognition.use it frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mention it would probably take a week or a little longer to fix my phone. I was super amazed in how in less then 48 hrs i had my phone back. Amazing!!!

    I would recommend this to a friend