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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1042 Showing 20,821-20,840 of 40,966 reviews
  • Rated 5 out of 5 stars

    I am glad I purchased, especially under your promo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership benefit. This was my very first time purchasing the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership gave me amazing pricing on the newest tech for Christmas! I didn’t even have to pay right away and have tons of time to pay it off interest free! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again and very affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 2 weeks ago and really liking them. They do give extended coverage around the house. They are also very affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does give you great benefits and for a good yearly price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ma happy to do so Its good to be a member of this store to get more chances while you are shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can use the membership for gifts, also the easy access to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does offer me a lot of products at member prices! And I got more time to try them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every PENNY !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth EVERY PENNY! Can't go wrong, especially if you are into electronics. It pays for itself Very, VERY quickly... Mine did withing a day haha.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return process was a nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone I purchased was bad (I would say defective), and I had to return it, and the total return fee was very high, it was close to one-third of the item price. Restocking for $50 is too high. 1) It should not be that much. 2) I am unsure why I had to pay the restocking fee because the product was low quality. I returned it not because I didn't like it (in terms of taste), but because the product is not functioning well mechanically. Basically, it was not functioning well and was defective, although it was not broken. In this case, I should not pay the restocking fee. I also had to sign up for membership to return it, which cost over $50. I felt like I was taken advantage of by Best Buy. Now I am rethinking buying a product at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! Thanks for sharing your return experience with this drone. We'd like to follow up on this and provide support at this time. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Not Seeing Much Value From My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not seeing significant value in My Best Buy Plus membership. By example, I just placed an online order (for an iPhone Otterbox Defender case). Though My Best Buy Plus is said to offer free two-day shipping, my order confirmation indicates that I'll receive the phone case in 4 days.(???)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have my membership due to all the benefits Best Buy offers me. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is definitely worth it as it increases return dates by a whole month on certain products which can be used to tell if you like it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop at Best Buy frequently then this would be helpful. Frequently to me is more than 4 times a year. And it’s definitely helped save me more money than it cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worth it for high dollar items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not really worth the membership I do not see me using it for really anything going forward. I only got it as I get the extended price match for 90 days. Since I figure they will have a new model or some sale go on it could get me a good amount of money back. I my laptop that I bought went on sales 65 days later and with this I was able to get the $500 difference back so I made the price of membership worth it on that alone.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      It is great to hear you are already seeing great savings. More information about your My Best Buy Plus membership can be found at the link below.
      https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180
      Please reach out with any other questions or concerns to any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy ♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had good experiences with Best Buy, this is why I keep coming back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great membership if you are a best buy buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am enjoying my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. Appreciate buying my appliances at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Its been a nice addition and it folds up so easy to move around when switching setup for an at home office.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer care number is required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great difficulty in reaching the appropriate person to get our issues with new installs of gas range, refrigerator, dishwasher addressed. I had to visit your Eden Prairie store to enlist the assistance of the sales person -- who, incidently, was extremely receptive to our needs. I suggest a contact number be provided to give a better experience.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with trying to receive service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the opportunity to save a lot of money for all my future purchases!

    I would recommend this to a friend