Customer Ratings & Reviews

So far very worth it! Had it a month and saved over $325 when I bought a new surface and accessories. Paid for itself the 1st day!

This membership is great because I get access to promotions. I bought my laptop for less with the membership and I bought a pair of sony headphones for less.

Personnel were very helpful. The gentleman helping us paid attention to our needs and was not focused on selling the most expensive item.

I enjoy being a member of bestbuy great benefits one of best things i did! I use it all the time

Worth the money so far….saved big on my first purchase so we will see….

The sales representative was great!!! Was extremely knowledgeable about the products i selected.

Great because you get the best deals even after you made a purchase. They match the lowest price

I love the extra time frame I have to return product in the event I'm not pleased with purchase.

This membership saved us a fortune! We shop here all the time, when visiting the US from canada!

Purchased this when purchasing another peace of electronics. I am very glad I did and the electronic failed within a few weeks and with no questions asked the handled the problem and exchange.

Love the membership prices, support, and peace of mind I get when I make a purchase. It pays for itself. I definitely recommend it for everyone.

probably useful but i don’t buy much from best buy

Peace of mind for repair ir replace, if something did go wrong. Worth it!

This membership is truly valuable and very useful for anyone

Great addition to my account! For me the best part is free shipping and order is delivered within 2 days!! So far so good!! Highly recommend!

Sounded good, purchased the membership. Never could get signed in despite at least 2 calls to tech support / customer service. First person couldn't help me, forwarded me to another person who said someone would let me know when the issue was resolved. Never heard back after several days. Tried to log in again, the same problems, nothing was fixed. Went to the store for a refund and had to talk to customer service on the phone have the membership cancelled and my money returned. It may work well for some, but it didn't work at all for me.

Got this at a discounted price so the value was good for me. But i never saw any benefits from the 1 year of having it, the exclusive deals were not special.

Everything has been fine except for their unwillingness to honor the price match guarantee. I purchased a TV which went on sale for $200 cheaper a week later. The store manager agreed to price match but was unable to do it in store. He sent us to the Customer Support phone line. They hung up on us. We tried the chat and despite speaking to a rep and her manager, they would not honor the price match. The manager could also use some training on bedside manner. Overall we invested about four hours in the entire process of trying to get Best Buy to honor their "guarantee". We are furnishing a new house and had planned to purchase more products after the TV but have no interest in doing business with them anymore. It's difficult to give anything but a "Poor" rating under this circumstance even though the rest of the program seems to be fine.

Membership is worth the value. Great support from geek squad. Enjoy exclusive shopping deals.

I enjoy getting discounts on my tech needs and wants and everyone at Best Buy are very helpful