Customer Ratings & Reviews

I enjoy looking forward to the monthly member perk sales.

Love the oven. This is my thrift. Highly recommended

I purchased this at the time when I received my laptop. I was able to save a lot money

I love this program and I will keep renewing it. It saves me money.

I like the long battery life an short charge time on my new one.

Best Buy membership offers you more savings and discounts and is really convenient if you buy from this store often. if the price drops after your final purchase, you can go back in the store and get your money back from the difference when you paid. absolutely satisfied!

Having made a few big purchases this year from BestBuy, this program gives the the comfort/confidence to buy a product, use it (which is the only way to know if you'll like it) and return it, if it's not a good fit. I did this for a very big, very expensive monitor, and it helped me find one that I'll never return.

My experience with the My Best Buy Plus™ membership has been great. The fast, free shipping is extremely convenient, and the exclusive discounts have helped me save on several purchases. I also appreciate the added protection on select products. Overall, it’s a practical and valuable service that feels worth the cost.

Service and new unit setup were excellent,Thankfully, we have had no need of the Geek squad

I recently signed up for Best Buy’s membership, and I couldn’t be happier with the benefits it offers. The exclusive discounts on a wide range of electronics and accessories have already saved me more than the cost of the membership itself. The free shipping on most items is a huge plus, especially for larger purchases, and the extended return window gives me peace of mind when making big-ticket purchases. I also love the access to member-only deals and early access to sales—it’s like having a VIP pass to the best deals! The customer service for members has been top-notch as well. Any time I’ve had a question or needed assistance, the dedicated support team has been quick to respond and extremely helpful. Overall, Best Buy’s membership is an excellent investment for anyone who frequently shops for electronics. The savings, perks, and enhanced customer service make it well worth the price. Highly recommended!

Used the 'Price Match' feature, saved some money on a new iPad

I honestly originally did not want to get this membership because I thought it was just like all others just something that’s gonna be taken from me every year and I’ll never use it. I can tell you that I have not had to use it but having it, has brought me peace of mind knowing that if anything ever happened with the items I have, they are covered, even if they are not covered under my original warranty

I just wish they would explain the membership more.

Very very helpful membership. It is always nice to buy a product where you know you can return it in 60 days and then over and above you get a lot of discounts throughout the year for the membership.I’m

The membership perks you receive pays for itself. Product support, access to new products, and longer warranty then just the manufacture are the key elements. We have ALL experienced a situation that the manufacture warrenty limited a return/ replace. Bestbuy recognized this issue and created the membership option to protect its customers and the products they sell. Thank You Bestbuy for this option!

The membership is soooo worth it. I make a lot of purchases and it's great for peace of mind to have a protection plan on everything without having to purchace individual plans for each item.

My experience with the customer service was pleasant and informative the representative was very helpful and knowledgeable concerning my concerns.

I was met by a very helpful young man who gave me news I didn’t like but that’s not his fault! I wanted help with my Apple Watch that I purchased at B Buy. Intentional purchase at B Buy to avoid the Apple Store. But I understand that B Buy no longer services apple products due to the proximity of an Apple Store in Emeryville. TOO BAD! He consulted with me and helped my make a decision to wait until the problem happens again!

enjoyed the products and services are amazing so far.

I bought the My Best Buy Plus membership when we purchased a new TCL framed television. The cost of the membership has more than paid for itself because we were able to secure refunds for price drops on our item within 30-60 days of our purchase.