Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 40,941 reviews
  • Rated 5 out of 5 stars

    A Membership That Truly Pays Off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus has been an excellent investment. I love the exclusive member pricing, the fast delivery benefits, and the peace of mind of having Geek Squad support whenever I need it. The perks make every purchase feel easier and more convenient. I definitely recommend this membership!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok but will be nice with additional perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is ok but i have not seen anything super great about it or any exclusive deals that tempt me to but more. I guess you can benefit more if you buy more often. It will be nice to have experiences for memeber exclusives. Maybe training or classes or somthing different as an additional add.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yearly Membership

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how it works and will let all know later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership is absolutely worth it. I enjoy fast, free shipping, exclusive prices, and great benefits on tech and appliances. Customer service is a priority and I always get quick support. Plus, special deals and extended protection make every purchase safer and more convenient. An excellent investment for frequent shoppers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support and exclusive prices and perks, free 2 day shipping and extended 60 day return

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a HP Slim Desktop on 12/14/25. Was not told it was a "refurbished" unit. When asked about getting a bigger hard drive, the salesman went up front and got one. He was polite and efficient, but evidently he sold us the wrong drive. He brought up a SATA instead of SSD M.2. I had to research and order my SSD M.2 online and purchase another drive.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with the desktop purchased in store can be difficult. We would be glad to notate your concerns or assist you with any support if you would like to reach out to us on any of our social media profiles below.

      Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Yearly Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales guy “King” was super helpful & was extremely knowledgeable in the Memberships ratings. I was thrilled to get in on the deal to help save money yearly or have easier Returns if I needed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great service for us, and we've used the Geek Squad on multiple occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plus, program is definitely worth the money you get discounts on a lot of things plus there’s a lot of other perks for being a member. I enjoy having a better return policy also just in case there’s an issue with products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st time member - anticipating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reading the perks of this program, I thought about the ROI, but knowing the price match within 60 days and member's pricing and early shopping, I'd thought I'd give it a try,,it's only been a few days but we will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love fhe perks!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, I like my gadgets like I like my lawn—well taken care of. That’s why I got Best Buy Total. It covers repairs, gives me 24/7 Geek Squad help (because even I get stumped), and saves me money with discounts. Dropped the tablet? Covered. TV acting up? Handled. Need tech help at 2 a.m.? They’re there. It’s peace of mind, plain and simple. If you’ve got electronics, you need this. Trust me—Dad knows best. ⭐️⭐️⭐️⭐️⭐️ One plan to rule the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase cost

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase cost, price match perk made the purchase worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advantage having Best Buy Plus membership. Worked great with free install service for our 100" TV. Wasn't Geek squad but a Third party install. Still did an amazing job and picked up all there supplies and area before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I signed up for the Best Buy membership! The benefits have made shopping even more enjoyable. The exclusive discounts, early access to deals, and free shipping have already saved me a lot, and the rewards points add up faster than I expected. I also love the personalized recommendations and the extra peace of mind knowing I have access to special member-only offers. It’s definitely been worth it, and I’m looking forward to more great experiences with Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Saved A Bundle!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how much I saved, the special treatment I received and the all around experience with becoming a member!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needing to buy another warranty?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a warranty for a period of time usually means anything is covered for that time.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, JONATHONC! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      For further assistance with your warranty questions, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    More info

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have explained membership benefits better when signing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The No Worries Club

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus ($49.99/year) is a solid deal for regular Best Buy shoppers. You get free 2-day shipping, exclusive member-only prices, 60-day returns, and price match protection, which adds peace of mind. The best part is the feeling of comfort when buying something valuable—you know you’re covered, relaxed, and don’t have to stress. It makes the whole shopping experience feel like you’re in a comfy place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus™ Yearly Membership delivers exclusive benefits, including extended returns, member-only deals, faster support, and enhanced rewards. It’s a valuable option for frequent Best Buy shoppers and tech buyers who want priority service and savings throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac Book Neo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute, functional and affordable! Recommand 100% !!

    I would recommend this to a friend