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Customer reviews

Rating 4.2 out of 5 stars with 40962 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 40,962 reviews
  • Rated 5 out of 5 stars

    Worth 50 bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this experience to amazon when buying electronics. I get free shipping, some early deals, and a few rewards. I originally got this to save a few bucks but ended up really liking the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it. The membership paid for its self with my appliance purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always have best deals & best service delivery to make our customers happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps a lot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me return items if not satisfied and like have more time to return it worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Is Very Useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this BestBuy Membership is very useful in a lot of different ways! the sales, the deals, I bought this membership originally to get a better deal on an item, I saved around $60 on that purchase rue ti the membership, plus BestBuy will occasionally send you a giftcard every so often if you own this membership, I received $20 randomly and it was unexpected but it was very nice of them to send! I'm most definitely buying BestBuy Membership again,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, excellent care by all of your sales personnel in the store. I found Brian, Rafell, and Andy of the Geek Squad to be extremely knowledgeable and were able to solve my cell phone issues. Brian was able to transfer my cell phone information to another cell phone that had an internal screen failure. Verizon was unable to perform that service. Very impressed ! Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value if you utilize it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten great value in the last year which is why I renewed for another year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Buy Membership: It Is Worth the Investment"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exclusive Deals: Membership provides access to exclusive discounts and early sales, making it a great value for frequent shoppers. Free Shipping: Fast and free shipping is a major perk, especially for those who shop online often. Extended Return Periods: Members enjoy extended return windows, which is helpful for trying out products or gifting. Tech Support: Some tiers offer 24/7 tech support, which is a lifesaver for troubleshooting gadgets. Reward Points: Earn points on purchases that can be redeemed for future savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont pass up on this if you were offered one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal to be able to return electronics up to 2 months after purchase. The fee for membership is basically free after BB gives you the gift certificate. During the membership, BB also gives additional gift certificates and combined together will exceed your membership fee. If you like to shop at BB regularly, I don't see why you would skip this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My best buy yearly membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription service not surexhow this helps me out at all. I got it for some reason i cant remember

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, BRIANW! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!

      For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Would rather have it and never need it/ vice versa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was great while it lasted. I went back to the Best Buy in Sherman Texas trying to buy more stuff, appliances this time. They informed me that if I wantsd to use my tax exempt ID number for that purchase and have it on my account, I would have to forfit the plan and start a business account. This was unfortunate but worth it. Great for individuals not trying to utilize tax credit or purchasing for business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More useful than you might think!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who shops at Best Buy first for all electronics needs, whether that be personal or business needs (Hotel Management). Best Buy plus brings many perks. Such as free Two-Day shipping, exclusive discounts and an extended return window. All three of these have been super useful, if I need to add in a new TVs for some of my Rooms, I got a new TVs in two days. If I get a defective TV or any electronic item I bought and or it started messing up after 30 days? Easy exchange or return. Even the discounts on TVs or even the heavy discounts on Apple Products (our family owned Business runs on Apple Products) is absolutely useful in saving us money and putting it towards where it needs to go! As a business owner or even just regular Best Buy Customer, this is really just a quality of life decision. You will enjoy the perks and feel more confident in your purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value. It's a no-sweat way to have your devices checked over and then don't have to worry about how much it's going to cost at the time of pickup. Nice friendly service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is so worth it, I shop here somewhat often this membership already paid for itself but during the holiday season they literaly just be giving out free money. When You go into the store to buy something definitely ask about the membership and let the tell you the benefits. My favorite is the 60 return/exchange window

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for drawing, it has 2 more replacements, nice sensitivity as good horizontal drawing. what is not present is the Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase salesman explained everything to me. I also let my family members know about this membership, and they also will be purchasing in the future. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Return Period Huge Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally don’t get memberships, but the extended returns and access to sales early is a huge bonus. I renew every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return made with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made 1 purchase. Had to return it. Easy return. Great customer service. Very friendly and helpful. Each and every staff member I encountered has been friendly, gone out of their way to insure that I had a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not brainwashing just get it, you’ll see results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the beginning I wasn’t interested in getting it but I decided to try it just for a year. Basically I got the AirPods Max really close to Black Friday and came back a couple days after and they were $30 less so I could get the price matching thanks to the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems petty....but that's the world we live in....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you longer to return something, and maybe has a few items a little cheaper as a result, but having to pay for that privilege seems like another way companies are just looking out to gouge consumers. I would give it 3 stars, but the only reason why I give it 4 is this is just the world we live in now. Without this charge, retailers like Best Buy would just lose against the Amazons of this new world. So, if you want to touch/feel/play with the products before you buy, you need to have the Best Buys still around.

    No, I would not recommend this to a friend