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Customer reviews

Rating 4.2 out of 5 stars with 40961 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 40,961 reviews
  • Rated 5 out of 5 stars

    Very good experience at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the purchase was outstanding. They helped me by answering all my questions about the equipment, and I ended up making the best purchase. I’ve also had a great experience afterward with the discounts and the prompt support. Very happy to have shopped at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays its self

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra return time is key for tech dudes. Don't hesitate if you are in Best Buy once a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff's friendliness made the purchase I recommend high-quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy membership is fantastic.Having the comfort of knowing that I can return my stuff without having a receipt.And having the geek squad able to come out and fix any problems that I might have gives me a peace of mind.I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership worth it!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value. Have bought many things using discounts & credits

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to work with and always ship on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I liked this membership because it gives me many benefits, like being able to place my orders more easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership idea is great... it gives you more added protection, you can return or exchange for longer windows, it gives you some extra rewards that you might need later... thanks Best Buy for coming up with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It depends on what you buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're making a big purchase it may be worth it depending on what incentives are currently being offered. Ordinarily I wouldn't have bought this but it paid for itself when I bought a new computer. I will probably cancel at the end of 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have used the membership a few times paid for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has saved me money. I cant complain about free saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the advice I received from the staff re buying a 75” TV. When I was not happy with my first choice of TV Best Buy picked up the TV and replaced it with a better choice at no cost. Doing that has made me a loyal customer/member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our family loves and uses this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership to Best Buy has been a huge help to our household! Not only is the service on point, but having the secure feeling of knowing that their assistance is fast and efficient is reassuring. I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy yearly membership is worth it if you shop electronics often. The exclusive discounts, extended return window, and tech support benefits make it feel like a solid value. It saves money over time and adds convenience for frequent buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fadi was very patient and very helpful with my old laptop that I bought in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of deals, and lots of rewards to, i recomend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BB loyal customer & BB Credit Card holder 25 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the fact that i have a return window of 60 days and all the exclusive promotions and exclusive prices for a membership holder. I been shopping at Best Buy for the last 25 years even though i can find cheaper price than best buy but i am always loyal to Best Buy and I have a Best Buy Credit Card for the last 20 years that i been using.. This membership serves me well ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is very valuable and the support is as its describe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t see any reward on my recent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be more than 5 dollars. I don’t see any discount on my recent purchase

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Alicia! Thank you for reaching out to us. We can certainly understand needing support with your rewards account. To better assist, please reach out to us via social media. Our team will be happy to assist you on the following platforms:

      Facebook: @BestBuy
      Instagram: @BestBuy
      Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2-day shipping I have used about once a month since I have upgraded.the extended 60 day returns are also nice instead of 14.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if you shop at Best Buy a decent amount. Pays for itself if you remember to use it.

    I would recommend this to a friend