Customer Ratings & Reviews

I was very pleased with my customer experience in purchasing a refrigerator in February 2024. Although the refrigerator arrived severely damaged, the delivery technician was so helpful by immediately contacting Best Buy customer service to ensure I got a replacement. In the meantime, he installed the smashed unit so that I had a Working refrigerator until the replacement arrived. The email instructions for preparing for the delivery were thorough, and scheduling delivery was efficient. Customer service representatives were courteous and helpful. Return policy is EXCELLENT.

The benefits to Best Buy Plus is well worth the money. I especially use it for the extended timeframe for trying out my much needed hearing aids since the manufactures 30 just isnt sufficient to gain the full 60 days trial from Best Buy. Many other perks during the year with pricing and rewards.

“Signed up for the Plus membership and it’s been pretty solid. Free 2-day shipping and the longer 60-day return window give me peace of mind with my bigger tech buys. The member-only deals are decent, though you do have to use them. Worth it if you shop at Best Buy often.”

Our local sales representation, Tom Moulder is an asset to Best Buy. Thorough and friendly. The installation team is exceptional. I was extremely pleased the team took extra time made efforts beyond the expected to install our wall oven perfectly. When troubles arose, they handled the situation as professionals. This team of two deserves a real acknowledgment for great work.

It’s a solid deal if you buy from Best Buy a few times a year or make big tech purchases; otherwise, the free tier is usually enough.

My Best Buy Plus membership has saved me $50 already.

I appreciate the unlimited geek squad support and the peace of mind knowing that my purchases are covered beyond the more limited warranties

Being a member was the best choice i could have done,

I haven't really used the benefits yet, but it helped me get a better price on a new microwave!

The membership saved me money on a recent appliance purchase.

I love protection on my purchases. Great prices for members.

Great place to buy your electronics! Geek Squad is great also

Really cheap for its cost. You get your money’s worth with promotions that give you rewards that give your money back in rewards! On top of that its at an amazing store that gives great service. I have enjoyed using the membership so far and already got some rewards for my purchase. Definitely a must if you shop at best often or not!

Runs great with first person shooter games gets about 150 to 180 fps.

I love that I have coverage on any product that I buy through Best Buy. Love the brand!

The process of my and transaction was effertless and everything was explained to me.

Great value with lots of benefits for dirt cheap. Worth every penny

[Employee of bestbuy] Best Buy Plus is a great membership deal. It provides 2 months worth of time to try each product you purchase and return it if you want to for a full refund. The membership pricing isnt usually crazy but the deals best buy provides in general are pretty good. Better than any other store tbh. But those membership deals add up over time. Definitely get this if you are a best buy regular.

The My Best Buy Plus™ membership is definitely worth it. I’ve saved money on exclusive deals and free shipping makes shopping super convenient. The extended return window gives me peace of mind, and I like having access to special promotions. If you shop at Best Buy regularly, this membership easily pays for itself.

I appreciate the opportunity to share my thoughts on this membership. This card provides many benefits that are quite enticing for prospective members. Furthermore, the rewards program is designed to be both accessible and valuable for frequent users. Ultimately, the convenience and savings offered make this card membership a worthwhile consideration. I believe it's a good choice for those seeking value.