Customer Ratings & Reviews

Best Buy has been the best at helping me recycle some old TV's and monitors.

The My Best Buy Plus™ membership has been totally worth it. I’ve saved money on exclusive member pricing and really appreciate the free 24/7 Geek Squad support it’s like having tech experts on call anytime. The added benefit of getting protection plans on my purchases gives me peace of mind too. If you shop at Best Buy often, this membership easily pays for itself. Highly recommend!

good value for the membership. provided good advice.

Good product I recommend, so happy with my new refrigeration

Unlimited geek squad..... Nice!!!!!!!!!!!!!!!!!!!!!!

If you want/need the 60 day return window, then this membership is probably worth the $50. It's almost like insurance, giving you more time to gain experience with your purchases before making the final decision on whether you keep it or not.

Takes care of all my problems. I really like the fact that I can bring my products right to my local store.

If the stuff we bought goes on sale within the first 30 days of the membership we will get the difference back from our purchase. Don't really know anything else that's just what the sales guy told us.

Best headphones best sound best noice cancelling!!

The My Best Buy Plus™ membership offers a range of exclusive benefits for regular shoppers at Best Buy. For a monthly or annual fee, members enjoy free shipping on most items, extended return windows, and early access to deals. Plus, members can earn 2x points on every purchase, which can be redeemed for future discounts or rewards. The membership also includes additional exclusive offers and special financing options for larger purchases. Ideal for tech enthusiasts or frequent Best Buy shoppers, My Best Buy Plus™ enhances the shopping experience with convenience, savings, and exclusive rewards.

Great people - absolutely no hassle returns. Bought a 13” Mac book - too small for my aging eyes. Returned it for a 15”. Staff helped me make the exchange - no questions asked, no hassle. Purchased a My Best Buy membership at that time, returned within 60 days and received a $150.00 price match refund - again absolutely no hassle. Have been a customer for many years because of their policies and people.

They helped me out. They informed me very well about my purchase and a membership I got. They provided a very good customer service which I really appreciate.

Great case for my wife’s Apple iPhone she said that was the best thing she ever had

Worthy every penny if you are a BB regular customer.

I hadn't been in a Best Buy store for many years. I purchased a HP Desktop combo. Although I had to make 3 visits to the store; I was treated with the utmost respect. I'm a senior & have been retired for 8 years. It's definitely been a learning curve to familiarize myself with a touch screen, Wi-Fi mouse & keyboard & a very wide screen. All of the Best Buy employees were very forthcoming in explaining every detail to make my purchase even easier on me. On my 2nd visit, one of the employees greeted me with such enthusiasm & made my visit even more worthwhile dealing with the Geek Squad & customer service.

This new membership plan is just ok. I don't really like it very much because you all took away the points systems where you accumulated points that was a dollar value that you could use on purchases. Now I get it you have discounts that are for the Plus members only but the old system allows you to use your points on any item in the store.....

This is a great membership. There is lots of perks to take advantage of for any type of shopper.

I was able to exchange my laptop for the one I wanted originally (but had increased in price). However, I would only recommend the plus membership for those who shop for Best Buy items regularly.

If you buy stuff at Best Buy a lot it will easily pay for itself. Not only lower prices but bonuses make it a good value

I was helpfully greeted and exactly directed to my Airpods location. I was interested in the open box cost and in learning the difference between version 2 and 4. The young man who helped me scanned all boxes to find the lowest price and recommended model. He was super kind and, especially due to my vision impairment, very patient as I made my decision and carried out the payment steps.