Customer Ratings & Reviews

I was helpfully greeted and exactly directed to my Airpods location. I was interested in the open box cost and in learning the difference between version 2 and 4. The young man who helped me scanned all boxes to find the lowest price and recommended model. He was super kind and, especially due to my vision impairment, very patient as I made my decision and carried out the payment steps.

I’ve really enjoyed having the My Best Buy Plus™ membership. The exclusive member-only deals and free 2-day shipping have already paid for themselves a few times over. I especially appreciate the extended return window, it gives me peace of mind when making bigger purchases. The yearly membership is totally worth it if you shop at Best Buy even a few times a year. Highly recommend

Joining the Best Buy Plus Membership was a fantastic decision. The amount I saved via discount through membership rewards already exceeded my membership fee in the very first purchase. Additionally, the peace of mind I had through more relaxed conditions for the plus members is amazing. The exclusive member discounts are not only substantial but also deeply appreciated. They’ve allowed me to enjoy high-quality tech at more affordable prices, making my overall shopping experience both satisfying and cost-effective. The early access to sales and promotions is the cherry on top—being able to snag deals before the general public feels like a VIP perk.

This membership was explained and offered by Nick at the Knoxville, TN store. Well worth my money because it allowed me to buy the TV and have Best Buy deliver it a few weeks later when the in-house renovations were done. Plus, in those weeks that Best Buy held the TV, I was eligible for price matching if I found it elsewhere for less, which I did!

The team was very helpful in finding me the right phone for my needs and then quickly transferring the data for me. I was very impressed and will return again in the future.

It is great to know that BB will honor the difference in price should a lower price is made on the same device.

We could all save extra money from joining a membership at Best Buy! I'm always in a good mood after spending LESS money buying my favorite gaming devices at Best Buy! Real talk

I like the people at Best Buy. I could buy my computers or electronics anywhere. It's not all about the price. It's about friendly, non-judgemental service. We bought 3 computers since November . Thanks. The family.

I had an issue with headphones I received for Christmas and they swapped them out with no issues. I love my new Bose headphones! Thanks

I like the prices given with the my best buy plus membership, but on the other hand I have found prices that are the same, the only benefit so far is being able to return products past the period if I did not have the membership but I do not use that anyway so I am not sure if I will renew. I think I recommend if I was buying often.

Having a membership saved me $325! I purchased a laptop in October 2025 and because of Black Friday Discounts the laptop was price was reduced and because I have price lock as part of my membership I was able to have $325 returned to my CC.

If you're building a new PC and buying some high end, expensive parts from BestBuy this membership is invaluable. The Plus membership gives you peace of mind via the extended 60-day return period that it provides. You'll have ample time to test and make sure everything works with the boosted return window. Worth it.

Super great experience. I love it never regretted.

I like this membership. Discount prices on all our purchases!

Just got my membership a few months ago and do know why haven’t years ago

I haven't been able to take advantage of this membership. They only give 2 weeks to return a cell phone. I thought it was 60 days. So it's a little dissappointing. I'm hoping I can learn to like this cell phone soon. I was very satisfied with Avery`s help in the store cell phone department. He cleared several phones problems.

I’m glad to have purchased this product. It exceeded my expectations in terms of quality and performance. The design is user-friendly, and it offers great value for the price. I highly recommend it to anyone looking for reliability and efficiency. Truly a worthwhile investment. Very satisfied with my choice.

I got it when I expected to make a decent amount of purchases throughout the year, so no real down side

This membership is a real value. Member prices plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans or our purchases!

I was shopping on my is for awhile which i appreciated not being bothered, a member found me and helped me with everything I needed!