Customer Ratings & Reviews

I really do no know if this membership provides a lot of value. But, I do like the extra time you get with gear being a member, especially with open-boxed items. For that alone it may be worth it to you.

Needed a tv i could game on. This one refreshes nicely and removed the lag issues i was having.

I love the deals that are offered with BEST BUY PLUS! YOU GOT TO BUY

My best buy plus is a good option to have since they a match the price of any product you purchase, even if the competition has a cheaper price. Is a good option to consider with this economy.

It came in handy with 2-day shipping on first package; an expedited return/exchange when item did not work out of package; 2-day shipping again on second package; refund for "price match." All that in less than 2 weeks! The membership was well worth the price.

This is worth it especially when devices spoil or price of purchased items go lower

It’s great!! It is so very helpful every time I’m in the store and have questions about previous purchases. They can pull it up on my membership and tell me what I need to know.

I got it for one main reason...I wanted the ability to return stuff up to 60 days later...lol. I never return things, but I just wanted that option in case I had buyers remorse. Other than that, dont have much to say about it. But I'm sure over time I will use the other benefits.

I got this program when I bought a TV at BestBuy. I was a little hesitant, but did it anyway. Today when I went online to buy a new Ring camera, I saw that I saved an extra $30. That was a nice surprise.

I hesitated but actually we have a need for some new appliances so this is a great idea! Many benefits! We just purchased a new washer and dryer! the customer service is amazing!

The 'My Best Buy Plus' membership is fantastic! Im always kept aware of big sales, newly lowered prices, and super deals on all of the products that I want and need. I have direct access to new products and services, as well as upcoming releases. It is an absolute game changer!

I’m so glad I decided to grab this membership while it was half off. I was worried it would be another system where you have to spend a lot to get a little back, but Best Buy’s member deals are actually useful and save you a ton of money upfront. It’s been great for buying things I’ve wanted for a while that finally became affordable thanks to the member-only sales. It is definitely more rewarding than the typical big box store programs.

I like the swivel ears on headphones . Good sound too. I can't always tell if its cancelling noise (still hear lots of out noise from office colleagues-dislike. I use for work.

I’m not really good at writing reviews, but I have to say that the product that I bought really does save a lot. I bought a pair of Bose open ears that I’m not gonna be giving to my daughter until April 7 because that’s when her birthday is and this product allows me the opportunity to bring them back if there’s something wrong with them versus 15 days well worth it and it also covers other products that you have bought so can’t go wrong with that it’s covering everything that I buy gotta love it. Gotta love it gotta love it.

This product sets our mind at ease that in the event anything happens, we're covered in more ways than one. People should definitely consider investing in this to protect your purchase. It's a no brainer!

I recently purchased this plan because it offers several benefits such as special pricing, cashback, and price protection, which made it seem like a very good deal. So far, I haven’t had the opportunity to receive or use any of these benefits on my purchases yet. Because of that, I can’t fully evaluate the value of the plan at this moment. However, the features offered are very attractive, and I’m hoping to take advantage of them in future purchases. For now, I believe the plan has good potential, but I’m still waiting to experience the benefits it advertises.

My Best Buy Plus (typically $49.99/year) offers solid perks if you regularly shop at Best Buy, though the value depends heavily on your purchasing habits. Pros: Free standard shipping with no minimum purchase, exclusive member prices on select items, extended 60-day return window (vs. 15 days standard), early access to sales and product launches, 2-day shipping on thousands of items, points earn faster than free tier. Cons: Annual fee doesn't pay for itself unless you shop frequently, some "exclusive" deals aren't significantly better than sale prices, points system can be confusing, membership benefits overlap with credit card perks if you have both. Verdict: Best Buy Plus makes sense if you purchase electronics or appliances multiple times per year. The extended return window alone provides peace of mind on big-ticket items, and free shipping saves money quickly. However, occasional shoppers who only visit Best Buy once or twice annually should stick with the free My Best Buy tier. Calculate your typical annual shipping costs and purchase frequency to determine if the membership pays for itself.Incognito chats aren’t saved to history or used to train models.

My Best Buy membership has been one of the best decisions I’ve made as a shopper. The exclusive deals and member-only savings have paid for themselves many times over, but what truly sets it apart is the overall experience. I always feel like I’m getting VIP treatment—whether it’s early access to big sales, bonus rewards, or special financing options that make upgrading my tech both easier and more affordable. The member benefits are genuinely useful, not just nice on paper. Free shipping, extended return windows, and the ability to earn points on almost everything I buy keep me coming back. And when I need help, Best Buy’s customer service has consistently been friendly, knowledgeable, and quick to resolve any issue. Whether I’m buying everyday essentials or investing in big-ticket electronics, my Best Buy membership gives me confidence, convenience, and real value. I wouldn’t shop anywhere else for tech.

Since I signed up for the Best Buy Plus membership, the exclusive member pricing and free 2-day shipping have already saved me a significant amount of money and time. I really appreciate the extended 60-day return window, which gives me much-needed peace of mind when testing out new tech to ensure it actually fits my needs. Between the immediate discounts on big-ticket items and the convenience of quick delivery without a minimum spend, the membership has proven to be a high-value investment for someone who shops for electronics even a few times a year

I’ve been a customer at Best Buy for a while, and I continue to be impressed with both their products and their service. Every visit has been a positive experience. The store is always well-organized, the product selection is excellent, and I can always find exactly what I need — from electronics to accessories. What truly sets Best Buy apart is their customer service. The staff are always friendly, knowledgeable, and willing to help. Whether I need advice on choosing the right device or assistance with product setup, they take their time to make sure I leave completely satisfied. Their professionalism and patience make shopping here enjoyable and stress-free. I appreciate the high quality of the products, the competitive prices, and the reliable support. Best Buy has earned my trust, and I will definitely continue shopping here. Highly recommend this store to anyone looking for great products and outstanding service!