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Customer reviews

Rating 4.2 out of 5 stars with 40917 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 40,917 reviews
  • Rated 5 out of 5 stars

    In love with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this membership apart from the purchase I made they gave me gift cards insurance at a good price and I also liked how quickly they accommodated my new refrigerator in my house I am so happy I have much more space to store food and with children you always need one a lot of space to store your meals apart from the modern that looks my kitchen with the new and modern refrigerator thank you very much I found just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some remodeling done. Most recent purchase was a new toilet. Worked with Christian again, and the service was efficient and very easy for me. Genesis was the cashier, and let me know what my payment options were and answered all my questions. Excellent service all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you order ahead and have enough items you need shipped. My local Best Buy doesn’t usually have a lot of stuff that I want in store or in stock so it is coming in handy. It did feel a little pressurized to buy it at the time but I guess overall I’m glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I, love this membership and I used when I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I, love my Best Buy plus membership, it's a good decision to buy a Best Buy plus membership and I recommended to Everybody shopping at Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is Meh overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has some great features but the built in camera is not one of them. Sound quality isn't perfect either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    its great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great to have to get exclusive deals and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy more than a thousand dollars or products a year, the membership is EASILY a great value. The drops are sometimes insane steals! There are plenty of options for rewards as well. I’ve personally gotten the money back just in certificates, while saving hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership really is beneficial you receive the best deals and best prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on top quality Bosch appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales person. Alerted me to an exceptional deal on a previously returned refrigerator. Delivery was very, very good with pleasant people. Have always bought my appliances at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return/exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended return. I thought I would be smart and buy the 14 inch MacBook Pro but I really needed the 16 inch. After opening up the box and realizing how small it was, I took it back and there was no issues with exchanging it for the bigger model. It was super easy. Return/exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buying experience was great. We had the good fortune to have an extremely knowledgeable sales rep who explained the pros and cons of all the top tv’s on the market. Without pressure we decided on our purchase. We have not taken delivery so cannot yet comment on the performance of the equipment. Will do so later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership it’s convenient and helpful especially when you lose thing like I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the membership along with a new refrigerator. Turns out the membership paid for itself and paid for the haul away of the old refrigerator. My son's computer screen needed replacing and because we have the membership, the new screen has a warranty. That was a nice surprise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with my My Best Buy Plus™ membership. Free shipping on almost everything makes shopping super convenient, and the exclusive deals have already saved me more than the membership cost. I also appreciate the extended return window. Definitely worth it if you shop at Best Buy often.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I think about technology, I don't hesitate to go to Best Buy. They offer advice, they're patient with me, very generous in guiding me carefully, and very detail-oriented, and I always end up buying more than I planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership really comes in handy when you have alot of electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled with the Best Buy membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last month, I accidentally stepped on my laptop and had to replace it. I went to Best Buy and had a wonderful experience. The salesperson was very knowledgable and friendly. He suggested purchasing the membership. I was hesitant at first, but with all the benefits I received, it has already paid for itself and then some. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love that Oaying one time a year gives me access to savings and price matching year round. I also Love that because I do Byu different pieces of technology often that I am able to have an extended return period that gives me more time to try out the devices and make informed decisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your money. If your like me and spend alot of time at bestbuy. This is the membership you need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm sure it's good for someone, just not me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this isn't going to be quite as relevant considering Best Buy is frustratingly going to stop selling physical media, however the $7.00 savings I have actually matched the price of the movie on Amazon - and that's honestly one of the biggest issues I have with this membership. Earlier this year, Best Buy increased the price of their 4K releases and Steelbooks by a minimum of $5.00, sometimes more, thinking people would just buy it there anyway instead of using Amazon to get it for the old price. If I'm paying an annual membership price and being offered special pricing, I would expect common items like movies to already be price-matched and not have to force me to get a hold of customer service for a refund. I think the Switch game deal looks pretty good, but I do not have a reason to use it. I don't care for the Nintendo Switch as it wasn't even a modern console when it came out, let alone in 2023. It's also nice having a 60-day return window, which is probably the only thing of value that I may have a use. I just haven't had a need for it. Maybe offering like a 10-15% discount on warranties may offer better value for me, as right now there has not been any tangible benefit that I have received/used that would really make me want to purchase this again next year. If you raise the price like you mistakenly did on movies, I'm definitely not going to buy it again.

    I would recommend this to a friend