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Customer reviews

Rating 4.2 out of 5 stars with 40906 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 40,906 reviews
  • Rated 4 out of 5 stars

    I like the membership, but I want to use it more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped me save 80$ on an 800$ purchase I made, but I haven't really reaped the benefits yet. It'd be great if it gave me some more deals on devices I've been looking at, but it hasn't yet. I do think it's helpful if you are constantly shopping at Best Buy. I am excited to see how it'll help me for black friday because you supposedly can use any deals even for past purchases, so I'm hoping my previous purchases go on sale and I can get some money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership means your part of a good club.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership to be apart of and to tell others about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confusing renewal notice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please note your notice for renewal was a bit confusing. I thought you were saying my interest free loan time was about to expire! Only later email did I realize you were talking about card renewal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the sales man was kind of pushy and now that Christmas is over, I do not see the reason we bought this as he had been "hearing" there would be a price break which would get a refund/credit towards or account on these purchases

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      While we offer rewards for the My Best Buy Credit Card, your My Best Buy Plus membership includes discounts off of products directly when they are part of our rotating member exclusive sales. See the current member exclusive deals here: https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400. If you have additional questions about your membership, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits are okay, there should be one tear for the membership $99 So all who pay have equal benefits.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you posting about your experience and are glad to hear you have appreciated the benefits. We do offer multiple options so our customers can choose which membership may work best for them based on what benefits they would like. If you'd like to discuss this further or need any help, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to help out. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love my Best Buy TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices in my case TVs are the best I've got a TV I've been wanting for a while at the big C membership store was $800.00 more! Fast delivery is also nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish had more funds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the moment everything is amazing. However time had change and prices had gone up and BestBuy I believe still have the best prices when u know when to do the best deals .Need to be more careful with my spending with the electronics and other stuff from BestBuy bcoz I’m just a BestBuy loyal customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big thumbs up !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replaced a large screen TV that developed a screen problem. No hassle, just prompt, courteous replacement. New TV was delivered and installed by courteous Geek Squad. We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership when I bought my grandson's laptop. The associate told me that if the price dropped on the computer in 60 days, then the membership would allow me to get the difference back. Lo and behold, the price dropped and there was no hassle and only friendly assistance when I called to make the request. The money I received back more than paid for the membership! I think this was better than the warranty plans that stores sell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have a couple months using it and i have saved m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is good for anyone wants to save money everytime buy an store item. The prices and rewards are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love wired earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this wired earphones, especially I always ride public transportation for long periods of time. I often overused my AirPods. So it’s convenient to have a wired one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, solid, business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one membership I have used to its fullest. If you are in need of electronics or household appliances Best Buy is the first and last place you should look. Always friendly help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Myra H. Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new refrigerator. Best buy i could have made. There was a slight but noticeable dent on the refrigerator but when i tell you that i had NO ISSUES in receiving a new one. Customer service was pleasant, cordial and took great care in solving the issue. I would definitely recommend making appliance purchases at Best Buy. I am one satisfied customer!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I use this to price match my products retroactive

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The best for price protection on products I have bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny – Saved Over $300!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Best Buy Plus for $49, and I can honestly say it paid for itself many times over. I purchased both an iPad and a Samsung device and ended up saving more than $300 thanks to the exclusive member deals and discounts. The savings were immediate and made a huge difference. If you’re planning to make any major tech purchases, the membership is absolutely worth it. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s very good working more than i expect. Now i can recomend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value of the money, if you're spending big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the whole, the membership is a good way to get solid discounts on big ticket items you are looking to buy. I appreciate being able to save a good chunk of change when making important purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wiped hard drive of of hack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this protection due to my system being hacked. Geek Squad cleaned out my computer and safed all my files to a thumb drive to trader to my new computer. Then they will wipe the old computer completely clean so I can sell it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Bestbuy Customer for over 25 years Yes the membership costs are on the high end, however if you watch your emails , they offer either a lower price than an ordinary sale as well as gift cards on some items. I recently was given $50 dollars off in addition to $50 dollar gift card for my purchase of a TV. Plus a $25 credit on my birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this new method to buy everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing I love it this have I lote of benefits

    I would recommend this to a friend