Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40883 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 40,883 reviews
  • Rated 5 out of 5 stars

    Saves money like drinking water

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily paid for itself with all the 2-day or 1-day free shipping. I have price-matched multiple things with the extended price match window with membership and it's saved me more than it cost me. Also, I love the member-only prices for certain items. I have bought way more things than I should have or would have, but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership, especially the return period

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plus membership has been great for us. The stress free extended return period is a major reason I'll continue to be a Best Buy plus member. This company is great and I'll continue to support as long as I can, we need to keep big box stores around to be able to interact with the staff and the product we're want in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership = Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I pressed the option to speak to a store representative when I was trying to make a purchase of a freezer. She was so helpful and mentioned the membership, which I was hesitant to sign up for at first, but she explained that I could save an additional $100 on my purchase plus qualify for an additional savings throughout the year. After listening to her it was a no brainer but to sign up. My membership has already more than paid for itself several times over by saving me on other purchases since signing up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The more you buy, the more value you get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’sa good value if you buy a lot of tech and get a lot of repairs. 2 day shipping is nice and extended return policy is great. I didn’t buy enough stuff to keep it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The store

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member and having that choice to have what i want is amazing gotta love best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership worth it (if you use it)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership with my new laptop. However, I have not used any of the benefits of the membership. If the benefits of the Geek Squad, discounts, etc. matter to you as you often shop at Best Buy, then get the membership. Otherwise, it may not be worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great having the freedom to buy a device and try it for 30 days a still able to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy IS the best in value and service !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a 79 year-old man who is daunted by all things electronic and I live 50 miles away. Best Buy employees always treat me politely and with patience. They have helped me with the purchase and trouble-shooting of computers. They have helped me purchase TVs and their installations. I think they are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already done this, why does this continue to come?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    jury is out on this one, I have not had the opportunity to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my yearly membership and all the benefits i get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Ed Hayes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for geek squad support and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership saves the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Freedom of knowing if I ever need something they’re a phone call away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My BB+ membership experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it mine just as I was buying all new stuff for a condo I just closed on; full entertainment setup w/Savant universal remote, new fridge, even automated/remote shades (controlled by the Savant app). I consider it worthwhile because I spent all that money on this stuff at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver at a fantastic value. Dirac Live is beyond words! I also bought a high-end speaker system that can only be purchased online, they are not sold in stores so I could not listen to them before hand. Not a great decision but they were highly recommended on the AV forums so I did it. Long story short I was very disappointed with the speakers upon first listen….until I set up Dirac Live. Again…BEYOND WORDS! It changed everything and it brought these amazing speakers to life. This is more of a DL plug but this receiver includes it for FREEEE. I did my research, I don’t buy any electronics without hours of searching and comparison, you will not find a better receiver with the same wattage, channels, features, and DL included at this price point IMO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the place for appliances!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased our appliances and tech equipment at Best Buy for years. The sales associates are so knowledgeable and helpful, taking the stress out of shopping. All our questions answered, and in a world we didn't grow up with technology, an otherwise stressful shopping trip is done with ease! Thank you Best Buy for being so patient with us " 'ol folk" . :)))))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this you save money and you get discounts on things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read carefully

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read carefully some good some not as good, mostly good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for frequent Best Buy Shopper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I'm not a regular Best Buy shopper, I’m finding that the My Best Buy Plus™ membership hasn’t really paid off for me. The two-day shipping and exclusive discounts are nice, but they don't offer as much value when I’m only occasionally making purchases. I initially thought the perks might encourage me to shop there more, but without a frequent need for tech or appliances, the $49.99 annual fee doesn’t feel justified. While the 60-day return window is useful, I rarely end up using it since I don’t make enough purchases to really take advantage of it. If I were buying big-ticket items or shopping there more often, I could see how the savings might add up. But for occasional shopping, it just doesn’t seem like the membership benefits align with my spending habits at Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership if used correctly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great i just dont use it too often but i enjoyed the benefits that it offered.

    I would recommend this to a friend