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Customer reviews

Rating 4.2 out of 5 stars with 40805 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 40,815 reviews
  • Rated 5 out of 5 stars

    Membership Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with this membership. It has saved me money on items that went on sale after I made a purchase. I am also happy with the extra warrenty, and the exta time to check for lower prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade In

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve traded in my two older pair of Apple AirPods at my local (Utica, Mi.) store. I have to say the transaction was fast and painless. Kudos to the sales associate who helped me as I got a good price for my trade-in and was able to use the money towards new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific deals and savings!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to save more using my plus membership. I am honestly surprised and happy that the team member convinced me this will help me save more money year round than any other cash back offers. Absolutely amazing deals and as always great customer service from best buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worgh it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad the salesman talked to me about this. I bought an iPad 13 Pro M4 assuming it had cellular which it did not. When I went to add it to my cellular plan, I found out that it was beyond the 14-day return policy and did not have cellular. I was able to return it no questions asked and got refunded so I could buy the right iPad 13 Pro M4 that did have cellular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has a great value if you know how to use and are always looking for options. It is very useful to buy stuff before big holidays discounts like Thanksgiving, because the store will match the price even buying it before the discount comes. I’ve also used it for car equipments installation. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a package deal of appliances and had to do some exchanges. However, every associate assisting us was professional, friendly and provided outstanding service as were those who setup our appliances especially the Geek Squad. We are very pleased with the service we received as well as the timeliness of delivery and setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would like to log into my account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a difficult time logging into my account. When I attempt to log in, I get a message that I will be receiving a code in my email. However, I never receive this code.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your situation with your account, PaulB. We're here to help! Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) for further assistance, and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Extra!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus Membership is a great option if you shop at Best Buy a lot. For a reasonable yearly fee, you get perks like free 2-day shipping, exclusive discounts, and longer return windows, which makes buying gadgets and electronics a bit more hassle-free. It’s especially worth it if you’re always picking up tech or home appliances, but if you’re just an occasional shopper, you might not get as much out of it. Overall, it’s a nice way to save and get a few extra benefits if you love shopping at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership and perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is good to have, in the event that your purchase needs to be checked out especially by professionals. Always good to have a plan just in case accidents happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is "Meh"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is of minimal value unless you do a lot of shopping at Best Buy, something I do not. I got the membership for free, basically, because an item I was buying would be discounted if I had a Best Buy membership. The discount was the same as the membership price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I love the cash back. It is really a big deal for me. I always ask people to buy from Best Buy because you get free deliveries, no hidden charges, cash backs and original products. Best Buy will give you deals that the manufacturers will never give. Keep going Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do I foresee Buy Plus Membership" benefiting me ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership. My Best Buy Plus Membership definitely has not provided me with any savings either through sales or benefits. Throughout the years I have purchased many large ticket items and had always purchase the extended warranty to go along with these purchases... For instance the 8K TV that I have purchased this year along with an extended warranty supersedes any return policy that My Best Buy Plus Membership could provide... So basically if you're buying anything from a microwave oven to a 8K television you're going to purchase the extended warranty for the product and purchase anyways... Another example when I purchased, a 3D TV in the past I had purchased it extended or two for it the 3D television set, that I had purchased along with an extended warranty who television apparently died with one week left on the extended warranty... As soon as television set died called Best Buy and can't wait to complete Squad is set up an appointment to possibly be a repair Within 3 weeks "after training a few c computer or motherboard chip in the TV, they swapped out the control panel for a new one and lo and behold the TV is still working till this day as a sub TV on the garage... So if for some reason you feel you need an extended return policy for a product that maybe sketchy or catchy or in other words you just want to face safe and not spend a few hours for the warranty extend it warranty... So for me some one who normally purchases an extended warranty, for anything over $100, I reallyhaven't seen any benefitsto having a "My Best Buy Plus Membership"... Seems the sale offers I received basically improved everything lead already purchased? Or in one case in particular to get these sales price you would have to purchase two of the same item and one case in particular... A quick example I've been pricing portable air conditioners so I wouldn't have to run the central air when I'm home alone, early this summer Best Buy had some great deals on Furious portable air conditioner... Of course if I was to buy a 3-500 air conditioner I would still get the extended warranty for it, making my best five membership return policy useless... "Footnote"; if you read My Best Buy Plus membership, return policy, States returns are subject to a restocking fee... If the microwave I purchased stopped working or if the button stopped working would you want to pay or you stocking fee? There was something that I found interesting as far as contracted services such as cell phone no matter what the My Best Buy Plus membership. According to Best Buy in relatively clearly stated print any Equitable restocking fees can be waived by the store associate... So from Bangor Maine to Vero Beach, FL I've only had one problemwith a person that works for the Geek Squad as far as honoringa warranty... Onlyone problemwith a local store manager regarding the deliveryof a new TV8K that just would not work or turn onproperly... "we won't even go into what made you consider a bait and switch tactic for that particular store" I know if I mentioned stores names ornames of employees that's to work at the storesthisreview would not be published I know this for a fact" "So if you buyan 8K TV or for 32-in computer monitors" by the extended warranty, and do not rely on "My Best Buy Plus Membership". As far as the 8K TV that did not work when it was delivered, I am definitely happy I paid the installation or setup fee, for Geek Squad to set up the new TV when they saw the TV wasn't working they were able to box it up cut it off back to the store... The store manager at the Galleria should had definitely given at least of 25% discount for the intervenes of waiting three weeks for replacement TV... And yes there were other brands of 8K TVs available in the store, for a thousand or possibly $3,000 more than what I was already spending... So as far as "My Best Buy Plus Membership" Extended Return Window — Exclusive member prices, exclusive access & free 2-day shipping. Exclusive deals on products and discounts on select services. Same Day Delivery. My Best Buy Membership. Never seem to apply for me or anything I purchased... Yes, "My Best Buy Plus Membership". Has not benefited me, as of yet... Do I foresee "My Best Buy Plus Membership" benefiting me in the future? Only time will tell for the next few months while I still have the membership if I would bother to renew it or not. This review was a little longer than I would have liked it Thank you for taking the time and reading this. *

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, accepted everywhere, very competitive rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices!!!! Perks! Geek squad!! Price match! Best Buy is the only place to buy your technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to shopping real soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is of great value can't wait for my next purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Use the Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card often is the vehicle to grab a no-interest while I use BEST BUY merchandise. It is re-usable. So, I use it mostly, well, whenever I shop here! Points run out before I shop most of the time. Probably because the stuff lasts! So, why did I rate "4*- Good" and Just Use the Card, rather than "5*-Excellent"? Search me, it's something about the feeling and maybe not using points?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used enough to form opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had time to use it except for the initial purchase, but it appears that it may be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you to Eris!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a shout out to Eris Peregrine who helped with my computer return and then subsequent computer purchase. Eris was super helpful and gave me lots of good advice. The experience was very relaxed and I am thrilled with my computer! Thank you, Eris!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Membership - Already loving it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is good value. Member prices will pay back for this almost instantaneously - with one or few purchases. The perks that come automatically with this are great value too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up and not even a week or two later I was alerted that I saved $30.

    I would recommend this to a friend