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Customer reviews

Rating 4.2 out of 5 stars with 40800 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 40,800 reviews
  • Rated 5 out of 5 stars

    Membership benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership for me has paid off! Having seen the TV I bought a month ago on sale cheaper, I was able to get the amount credited to my account. It was done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anybody Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having my $50.00 membership at Best Buy. It allowed to get $100.00 back on a Black Friday price drop plus It is actually free since you get to use $50.00 to purchase something in a store. However I do not like that you can not call a local Best Buy store. Their AI is terrible. The choices they offer are worthless. Get a real person to answer your store phones. I have passed up buying many items from Best Buy because I could not check availability at local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, my refrigerator was delivered to my home this morning on time. The refrigerator installer was very courteous. After the installation he showed me all the functions and features of the refrigerator. It was a great experience overall from Michael on the sale floor to and all of the installers. Thank you so much you have a great. I will be back to buy the rest of my appliances that I need. You have a great Team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had what might otherwise been a problem with a return of a defective item. Cliff (if I'm remembering his name) helped us get it quickly resolved and it was his compassion and knowledge that impressed us tremendously and, in fact, influenced our decision to join Best Buy Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being able to have a longer return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that, you can use it anytime at any store and that it lasts a full year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn't want peace of mind?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus Membership gave me peace of mind knowing that I had up to 60 days after my purchase to receive an even better price, should a price drop occur within their store, or even their competitors stores. With holiday sales approaching, this was invaluable. Plus, the additional perks and offers with this membership are terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect product for protecting a few items from BB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a good value. I did prefer when Best Buy gave perks based on the amount spent over the year, but I purchase enough items from Best Buy to make it worth the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership we use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value plus Geek squad is an excellent choice to help out with your needs we are enjoying every discount that comes with our membership purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome loved it would recommend to anyone very good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal for big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this membership, while spending a few hundred dollars on some entertainment room additions saved me more than a hundred dollars. Definitely worth it if you plan on making some big purchases! Thank you to the staff for helping me get this deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value to be had for Best Buy Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Shipping... Discounts on plenty of items... Extended Warranties and Extra Days to return merchandise... what's no to love?!!! I will usually shop here... before exploring other businesses for my electronics... I'd say... you definitely get your Moneys worth!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I miss Elite Plus memberships.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is okay enough, I guess. So far I haven’t gotten any use out of it, though. There isn’t really much value to it. It’s expensive and there really aren’t very many perks. I miss the days of Elite, Elite Plus, Gamers Club Unlocked, etc. Now those were really worthwhile. I have quite a long time left on it, though, so I’m hoping that it’ll change my mind about it. I’m open to being pleasantly surprised.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Getting all the benefits you are looking for may be difficult. You can certainly look at all of the membership benefits available on My Best Buy Plus and Total plans as our My Best Buy Total membership offers free protection plans on qualified items for up to two years while the membership is active with a deductible if they need to be used offering protection for many normal use scenarios. Check out the membership options online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or you can contact us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Would recommend to friends. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mu Best Busy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read the benefits and savings information which shows lots of special items and information. I haven't had a chance to use it yet, but in a year. I am sure I will be able to give a more informative review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has already paid for itself, in less than a month, with its price match guarantee! Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the membership. lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership has really given me peace of mind when debating whether or not an item I want to purchase is a good fit. The extra days to return items was the ultimate reason I decided to opt in. My second favorite bonus is being able to get video games for the little ones at a little bit of a discount or ahead of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part are the special deals, like a headset normally 200 i got for 60, or a lego botanical thats 50 i got for 12 bucks, and there are plenty of great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership is a real value. Member prices, plus unlimited geek squad are great. Also, love the peace of mind of getting protection plans on our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The smart way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe if you draw the person like to buy stuff on Best Buy this is the way to go

    I would recommend this to a friend