Customer Ratings & Reviews

Good i like the way work, good job, good service, good customer

Having only used one time, I believe it to be a good value, however I think it works when you use more often, or take advantage of periodic savings by being a member.

I have to say that I am very pleased getting the PLUS service. It saves me some money as I do buy a lot of stuff from BestBuy. I like the factor that it tells me in the App the prices I can get the items, which is usually cheaper.

Getting this has been an amazing decision especially if you need a little extra time on deciding if you actually like something or not.

I love the special member pricing! It allows me to receive money back when my items are on sale.

Awesome service and good product. Great atmosphere good people everything that was done in a timely manner didn’t have to wait. Good sales person.

I get the best discounts and deals with this membership especially with the price match I bought a LG TV a while back and it went on sale for 200 bucks less than I paid for it and with one call I was credited the difference on my Best Buy card awesome !!! Any questions I ever have are easily answered and customer service is great

Definitely worth it!! The member specials pay for the membership alone!! The other benefits are all additions!! I love to save money, therefore I Could not be more happy!!

I have consistently had excellent shopping experiences at Best Buy. From the moment I walk in, I am greeted by friendly and knowledgeable staff who are always willing to help. The store layout is intuitive, making it easy to find what I’m looking for, whether it’s the latest tech gadgets, home appliances, or entertainment systems.

I got a discount on the purchase of a MacBook Air. A very good deal!

Amazing staff and service. Josh was great! He was very helpful and explained everything!

From the sale of my Bosch dishwasher to the installation, everything was straightforward, friendly, and timely. And, I like the product very much so far.

I am a goldilocks person. I want it just right. Best Buy’s 60 return policy is so flexible and easy, I highly recommend it! I like LG Oleds. I wanted one for my bedroom which was small. So for $899 I got a 42”. Well I tried it out for a few weeks and decided I wanted to go bigger. So I switched it out for a 48” for only a $100 more. Again after a few weeks, I still wanted it bigger. I found a 55” open box for an extra $58. I returned the 48” and the 42” and found one that was just right. Ok I won’t lie wish I could go to 65” but alas my 60 days are up and I am so enjoying the 55”. I love Best Buy!

Best buy membership is good and has a lot of benefits.

Spent a lot of money at Best Buy and close to holiday season. Worthwhile to purchase this as not sure about black friday sales and price adjustments. Also, peace of mind for 60 day returns if needed.

I recently purchased an iPad Pro and, at the suggestion of the Sales Associate, added a My Best Buy Plus membership. The cost of the membership was immediately offset by an equivalent savings on the iPad. A few weeks later, I received a similar savings on the purchase of a MacBook Air. The My Best Buy Plus membership has proven to be a worthwhile investment in a short period of time.

This is absolutely one of my best memberships as ive been able to get great deals and promotions in a timely manner as compared to others. If you want to be apart of this then you definitely should.

As a landlord I have purchased several appliances from Best Buy. I think the best part is the insurance coverage for the contents in case of a refrigerator failure.

TL;DR All in all you’ll likely be more frugal without an incentive to spend money to save money. Be warned that what was an initial selling point (or, in my case, THE selling point) may be cancelled at any time(!). It was for the Buy 2 Get 1 Free on Nintendo Switch games. It was listed alongside Geek Squad, free shipping and whatever other nonsense that I seriously don’t care about. Those latter two features are still intact- for now -but who knows when those may change, become conditional or Best Buy just abruptly halts the entire program altogether. They also removed discounts on digital currency and 10% off toys, which would have been nice for family for the upcoming holidays. For the month of October 2023, a designated ‘Member Exclusive’ month, if a member spend $500 *on qualifying purchases, we get a $50 gift card. It’s an enticement and not a deal at all or even a good one. If the B2G1 was still active, sure, I’d likely buy games here and there like I normally do, add maybe a couple movies (which they are also doing away with!), a random replacement charging device or its like and probably reach that threshold by the end of the month, but not now. On top of their already average to lackluster deals just ahead of the holidays (unless it’s a limited edition eg a Spider-Man 2 PS5) WAIT UNTIL BLACK FRIDAY. There is no incentive to browse their website until mid to late November, except for possible reconnaissance. Here’s why: I’ve participated in member exclusive ‘early access’ sales for the past few years on BestBuy.com, always believing I was getting a great deal on things that wouldn’t be readily available later on. NEARLY ALL (if not all) of the items I purchased later received better sales AFTER EVERYONE HAD ACCESS TO THEM and the holidays got closer- they were all still available (likely deals with vendors) with a difference of $5-$15 less on (normally) $40-$60 items. Don’t fall for it. Some were even cheaper than Best Buy’s BEST offer at other retailers. Even sticking with BB, if you’re patient, you can get similar, the exact same or even BETTER deals by waiting and/or shopping around elsewhere from the get-go. Also of note is that while Best Buy does currently Price Match, those qualifications have recently changed and become more narrow and conditional, too. If you’re a longtime Best Buy shopper, you already know their customer loyalty programs are ‘flavor of the week’. Plus is already stale. Don’t bother with it either. If you’re a new Best Buy customer, there is zero reason to believe you’ll get your $50 worth out of this for the things you’ll actually need.

The TV was easy to set up and any questions were promptly answered by our salesman. The picture is awesome!!!!