Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40800 reviews
(40,800 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
My Best Buy membership experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not entirely sure I’m getting everything promised with this membership. I did get discounts on my purchases though.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership gave me an additional discount on my new refrigerator! It alsoo ok allows price adjustments when u find an item u bought went on sale shortly after.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Stop shopping best buy and then came back.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.15-20 years ago I used to buy from Best Buy all the time. As online retailers grew, Best Buy's prices kept getting more and more expensive and my experience with them became worse. They kept pushing warranty plans, they were focused on money and not the customer so I stopped using them. Over the last few years they have become more competitive, have started carrying more things I use and love (technology, computer parts, etc..). This membership plan has already saved me money on electronics.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Recommend for those who lose receipts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought and the perks are great! I always lose receipts and this helps!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has real value due to the frequent discounts I get. Paid with the Best Buy gift card, this membership is amazing!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It pays for itself every year, through all the deals and savings, but also by extending the normal return window
I would recommend this to a friendRated 4 out of 5 stars
Deals can change!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made out with the buy 2 switch games get one free but they took it away. I was under the impression that the deal would not be going away and that was the only reason I got it. I did save still but wish they would tell people that there deals are changing before they did or that they can change them. With that said unless it comes back this will be my only year of it and would say pass to my friends.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Membership more than paid for itself this year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team member who helped me with my laptop purchase suggested a My Best Buy Plus membership, noting that it would provide a price-match guarantee in case the laptop went on sale in the coming weeks. That scenario played out, and I was able to put $250 back in my pocket thanks to this membership!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Can Be a Very Good Option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.60 day price guarantee, sale prices, Geek Squad support, and occasional small cash coupons add up and make it worth it if you shop at Best Buy.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great investment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a month, this membership had already saved us almost $570 when our purchases went on sale after our purchase. Getting the price adjustment was simple!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use the membership to make the purchase of a washer, dryer and TV and easily paid for itself in the long run. We feel this is going to be a great option for us to use.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy Membership is Worth It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I joined Best Buy’s membership, and it’s been great! ✔ Free and fast shipping – No extra cost, and my orders arrive quickly. ✔ Good discounts – I get early access to deals and save money. ✔ More time to return – No rush if I change my mind. ✔ Helpful tech support – Geek Squad is always there when I need help. If you shop at Best Buy often, this membership is really useful. I’m happy with it!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Be Aware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Communication for warranty services is major concern. Transfers between departments, wrong phone numbers on websites, creates distrust. Service rep was fantastic. He knew what he was doing and extremely helpful in resolving problems
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Peggy! Thank you for sharing your experience and feedback regarding your experience. We know it's important to get the support you need online and over the phone. For future assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to assist with any question or concern!
Rated 5 out of 5 stars
Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In speaking with my appliance salesman, he recommended purchasing the Best Buy Plus. It made sense as he explained at all of the benefits it came with. It was a good purchase and were happy we did.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has met my expectations. Would purchase again.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Elevate Your Tech Experience with the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Support: Enjoy priority access to expert assistance for all your tech queries and troubleshooting needs. Peace of Mind: Comprehensive protection plans provide extended warranty coverage and accidental damage protection, ensuring your gadgets are safeguarded against unexpected mishaps. Exclusive Savings: Gain access to special offers, discounts, and promotions, allowing you to save big on the latest tech gadgets and accessories. Seamless Integration: Experience a streamlined shopping journey with free shipping and delivery options, exclusive member-only events, and early access to sales both online and in-store.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Great incentive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was wonderful because of the many purchases we needed to make this year. I wouldn’t recommend unless you know you'll be making several purchases with Best Buy, but for regular and returning customers, it’s worth it!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Not what it seems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the service thinking it could be give me a fair chance at getting invite only items. I was wrong. At least Best Buy gave me a full refund after less than a month.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus™ - Yearly Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus™ - Yearly Membership Gives me so much value like 60 day returns, membership pricing, etc… it is definitely a must have if you are buying anything from Best Buy
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership rocks
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great option for those who need a longer time to see if you enjoy a project instead of having 15 days to return a product you get 60 instead as well the membership pricing pays for itself with the savings.
This review is from Yearly Membership
I would recommend this to a friend
