Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40795 reviews
(40,795 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Very neat
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the member pricing, very neat! Also adore the 60 return policy, makes me feel more confident purchasing things knowing I have a little more time to try it out before the return window ends!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A must for product support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product help me when I had to return a product due to not filling the requirement needed after the original return window. It is kind of difficult to make sure a product and perform the way it is supposed to after only 30 days. Having the return window extended has helped me tremendously.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Totally worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is very useful. I am always taking advantage of the benefits.
I would recommend this to a friendRated 5 out of 5 stars
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for what you get. The extended return/price match makes it worth it for bigger purchases…saved an additional $500 when a tv dropped in price after my purchase.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We really love our membership and use it always..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like how we got protection plan on our purchase. Also, we love how smooth without any fee for the first purchases payments.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership is worth the perks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally, our second washing machine works! The first one was defective. One delivery guy had quite an attitude, but the second guy was pleasant. The $300 drawer (that we paid extra for) is dented, but we'll live with it.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Steve! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
I would refer this to a friend.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TLC television is just the right size for my living room. It has a nice vibrant and clear picture. And the best part is the price.... a very good deal.
I would recommend this to a friendRated 4 out of 5 stars
Quality Value Time Saving Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a Senior I like to find nice items with out spending to much time because l tire easily Thank you for stocking good items
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting alot of excitement customer service it amazing
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
ONLY $50?!?!!!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Personally i think this a great $50 you get 60 day retun window and thats also for price matching you get the 2 day shipping and the membership pricing is so good one purchase and itll pay for itself. I am currently an employee and i think this is best plan for us the members prices on stuff are sometimes better than our discount and the 60 day return policy is phenomenal i get to really test products! Only thing that interests me in Bby Total is the protection plans and geek squad services but i fix that stuff anyways and i like getting 5 year or 10 year protection on stuff i cant do that without an extra monthly payment if i have total TLDR $50 60 day return window membership prices $100s of dollars off stuff
This review is from Yearly Membership
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hi there! Thanks for sharing your insight into membership perks. There are lots of advantages between My Best Buy Memberships™ that leave you covered and saving money! To compare memberships, visit https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983 or call (888) BEST-BUY or (888) 237-8289 for further support.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, amazing and awesome. I love everything. !!!!!!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in California mom passed needed help with laptop
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is totally worth it. You gain so much from it like fast free shipping. Cash back on items. Help from Geek Squad. Discounts, etc. it’s only worth 50$ for a year of service. Definitely check it out if you look forward to smart saving.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Time will tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of ups and downs with this, depending on the person who waited on me. Lift time Best But person, who is thinking about future purchases. However, this is only bad experience in 30 years. They have fixed everything and compensated for it so far. So, I give them that. Time will give me more information. It did save me a ton on money so far.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Its amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice and has nice perks, but it would be nicer to have more options
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a repeat Best Buy customer it’s worth it for the shipping and return policy.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
We'll see if I stick around another year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, most of the items I have purchased from Best Buy in the last few months have not benefited greatly from the Plus membership benefits. Besides the initial purchase savings from signing up for it, I can't honestly say I've found a use case for it.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Will always be a member!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We thoroughly enjoy our membership. We use it often and are welcomed by the Geek Squad with a smile and a LOT of knowledge. We often just walk in with arms loaded and walk out satisfied.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership we use it everytime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really love the membership plan it gives you a lot of benefits. And you’ll get a lot of stuff with good qualities in best buy!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good membership, especially for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership offers great value, lots of good deals all the time, and other exclusive offers. I didn't take full advantage of it, unfortunately, but I really liked what I got out of it.
This review is from Yearly Membership
I would recommend this to a friend
