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Customer reviews

Rating 4.2 out of 5 stars with 40795 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 40,795 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very neat

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the member pricing, very neat! Also adore the 60 return policy, makes me feel more confident purchasing things knowing I have a little more time to try it out before the return window ends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for product support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product help me when I had to return a product due to not filling the requirement needed after the original return window. It is kind of difficult to make sure a product and perform the way it is supposed to after only 30 days. Having the return window extended has helped me tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very useful. I am always taking advantage of the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for what you get. The extended return/price match makes it worth it for bigger purchases…saved an additional $500 when a tv dropped in price after my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We really love our membership and use it always..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like how we got protection plan on our purchase. Also, we love how smooth without any fee for the first purchases payments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is worth the perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, our second washing machine works! The first one was defective. One delivery guy had quite an attitude, but the second guy was pleasant. The $300 drawer (that we paid extra for) is dented, but we'll live with it.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Steve! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I would refer this to a friend.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TLC television is just the right size for my living room. It has a nice vibrant and clear picture. And the best part is the price.... a very good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Value Time Saving Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Senior I like to find nice items with out spending to much time because l tire easily Thank you for stocking good items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting alot of excitement customer service it amazing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    ONLY $50?!?!!!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Personally i think this a great $50 you get 60 day retun window and thats also for price matching you get the 2 day shipping and the membership pricing is so good one purchase and itll pay for itself. I am currently an employee and i think this is best plan for us the members prices on stuff are sometimes better than our discount and the 60 day return policy is phenomenal i get to really test products! Only thing that interests me in Bby Total is the protection plans and geek squad services but i fix that stuff anyways and i like getting 5 year or 10 year protection on stuff i cant do that without an extra monthly payment if i have total TLDR $50 60 day return window membership prices $100s of dollars off stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, amazing and awesome. I love everything. !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in California mom passed needed help with laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is totally worth it. You gain so much from it like fast free shipping. Cash back on items. Help from Geek Squad. Discounts, etc. it’s only worth 50$ for a year of service. Definitely check it out if you look forward to smart saving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of ups and downs with this, depending on the person who waited on me. Lift time Best But person, who is thinking about future purchases. However, this is only bad experience in 30 years. They have fixed everything and compensated for it so far. So, I give them that. Time will give me more information. It did save me a ton on money so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice and has nice perks, but it would be nicer to have more options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a repeat Best Buy customer it’s worth it for the shipping and return policy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We'll see if I stick around another year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, most of the items I have purchased from Best Buy in the last few months have not benefited greatly from the Plus membership benefits. Besides the initial purchase savings from signing up for it, I can't honestly say I've found a use case for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Will always be a member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thoroughly enjoy our membership. We use it often and are welcomed by the Geek Squad with a smile and a LOT of knowledge. We often just walk in with arms loaded and walk out satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership we use it everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the membership plan it gives you a lot of benefits. And you’ll get a lot of stuff with good qualities in best buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership, especially for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers great value, lots of good deals all the time, and other exclusive offers. I didn't take full advantage of it, unfortunately, but I really liked what I got out of it.

    I would recommend this to a friend