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Customer reviews

Rating 4.2 out of 5 stars with 40795 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 40,791 reviews
  • Rated 5 out of 5 stars

    Worth it if you shop at Best Buy often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, this is what you get... Free Shipping: No minimum purchase required for free standard shipping on most items, saving you money on smaller purchases. Extended Returns: Get an extra 30 days to return or exchange most items, offering peace of mind and flexibility. Exclusive Deals & Discounts: Access member-only sales, early access to events, and special pricing on select products. Dedicated Customer Support: Get priority access to customer service representatives for faster assistance. My Best Buy Points: Earn points on every purchase that can be redeemed for future discounts. All depends on how much you shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Become a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is definitely worth the price! Buy now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you for the elite customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady at the customer service was amazing. She helped me exchange my Ninja blender for another with blending cups also! First time, in a long time I haven't been mentioned about a BEST BUY membership! And I've been going to this location for years. I walked out of the shop happy and glad I met this team worker. Now I am prepared ahead of time for upcoming specials and deals--especially for Black Friday coming up! Thank you, she was exceptionally wonderful and it reminded me of what used to be the top-of the line service when you would walk into any Best Buy and every team member would ask if you needed help. This was the best service I've experienced anywhere in quite a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership with excellent benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining My Best Buy Plus™ has been one of the best decisions I've made as a tech enthusiast. The membership offers incredible benefits like an extended return window, exclusive member pricing, and substantial savings on various products, from gadgets to home appliances. Additionally, the dedicated customer service for members is top-notch, ensuring a seamless and stress-free shopping experience. My Best Buy Plus™ has saved me money and provided peace of mind, making it an essential for anyone looking to maximize their Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good membership, recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the membership is very good an always discounted items, for $50 a year you can’t beat the price saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership with Excellent Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with the subscription I purchased at Best Buy. It makes returns super easy and stress-free, and I’ve also been able to take advantage of exclusive deals that saved me money. Definitely worth it if you shop here often!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hundreds in rewards.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved a lot of money this year. can’t complain. got a few items for almost free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some good, some not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the one hand, I received assistance from a Geek with an issue on my new HP desktop, that HP failed to fix. On the other hand, I received an open box item that I ordered that was supposed to be in “excellent” condition, but was all beat up. I returned it at the store and was told I would have the refund in a day or two. Called a week later and was told it was in The works. Still waiting.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi! For assistance with the refund. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reduced price on purchase and installation of new dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see this membership as a potential keeper…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the membership long, so still testing the waters. However, the early notice on sales and price match benefit make it a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and excellent benefits"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Best Buy Plus membership. It gives me great deals, free shipping, and extra perks that make shopping much easier and more affordable. Totally worth it for frequent Best Buy customers. Highly recommend!"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went in the staff was friendly and very helpful I told them what I was looking for an with no hesitation they went got it a Sony tv and I’m happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyBestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new I-Pad and I regret that I don't remember the clerks name, but he was very helpful and advised me about my purchase and was very knowledgeable of the produce I was getting. I took out a credit card for Best Buy and explained the of the card. I have chopped there several times since and always experience the same friendly prompt service. I recommend shopping at Best Buy for all electronics, They are great and they stand behind what they sell.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lesson Learned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was buying equipment for video streaming, that I was completely sure that I needed the items I was buying or not. When I was at the checkout the cashier asked if I wanted to upgrade my free membership to a paid one in order to get a cash discount on my items, I told her I was happy with the free membership I already had and wasn't sure if I was keeping the products or not; so I would pass for now. She proceeded to tell me that if I paid the upgrade price that I would get a discount on my items that day and also it upgraded my return exchange policy to 60 days. This seemed like a great added value, a discount and extended return in case I didn’t need the items. I left seeming happy with my new paid membership and my purchases. Well about a month later after getting all of my new computer and internet service I started to assemble my streaming setup and realized that 2 of the 3 products I purchased were unnecessary. Happy, I upgraded my memory extend my return policy to two months as I was told I went into my local store to return the products, and I was informed that they were passed the return exchange policy of TWO WEEKS. I explained to the customer service representative that I had purchased an upgraded membership and I should have 2 months to return the product according to the cashier that sold me on it. I was unpleasantly informed that I was lied to in order to get the sale of the upgraded membership and that what she sold me didn’t include extended return policy. I actually needed to upgrade to an even more expensive package in order to reap the benefits of the extended exchange policy. So I left salty and upset with my products and an upgraded membership that I never wanted or needed. I’m now stuck with the products that I didn’t need and the membership. I guess I learned my lesson to read the rules and regulations myself and not to trust a cashier to truthfully explain it to me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your feedback. This is obviously not the type of customer support that we aim to provide for all of our members. We would be more than happy to see what we can do to get this resolved. You can contact our phone agents at (888) BEST-BUY or (888) 237-8289. You may also reach out to our social media team as well. Have a great day! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it has extra return window. Not expensive and refundable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing this membership, I saw some great discount prices on items I was considering at the member prices. However, it seemed that those deals have now become more for products that I can't imagine ever needing. It's obviously more for the Geek Squad and protection support, which will be appreciated when I do make a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy membership has made purchases, and just every thing a much easyer, buying, returning,and warrentying, very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What Membership? How am I a member?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a completely unpleasant experience buying a fridge.. Then I canceled that purchase when it was delayed by 3 months. I then purchased a floor model that was delayed in delivery as well. During the cancellation of the first fridge we purchased, They signed me up for this when I purchased the floor model, and gave me a pile of gift cards, which I then used to pay for said floor model fridge. I haven't been back in the store or to the website since. The experience was complete trash. Then this e-mail showed up, so here I am. Why did I sign up for this 'Membership' that I know nothing about, and never use since I'm never in store... which is 50+ miles from my home... a store that I might visit once a year....... Granted, When I do visit, I usually buy expensive things.. $700 tv.. $1000 fridge... so forth, but I only shop with you once a year... maybe once every 5 years... depending on my tech needs... Why and what does this membership do other than send me spam?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for extended price protection+!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just before a new TV purchase primarily to gain an extended time period for price protection - and it's already paid off as the price dropped more than the price of the + membership! It's a nice security blanket to have for any future purchases too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase. We had a phenomenal sales associate who helped us out plus the membership is only $50 a year and when we purchased our computer it knocked another $50 off the price so basically we got it free for a year and also if the items you purchase go on sale lower than what you paid for them within 60 days you can bring your receipt back to get the sale price. (I already did it once with our laptop. So far within 30 days I’ve already saved $150 total by bringing my receipt back to the help desk. It’s a win win with the membership and then you can cancel at any time.

    I would recommend this to a friend