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Customer reviews

Rating 4.2 out of 5 stars with 40767 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 40,767 reviews
  • Rated 5 out of 5 stars

    Great program to be a part of!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's membership program offers a range of benefits, including exclusive discounts, early access to sales, and rewards on purchases. Members can enjoy free shipping and extended return policies, making it a convenient option for tech enthusiasts. However, some users feel the membership fee can be high compared to the actual savings. Overall, it's a solid choice for frequent shoppers looking to maximize their savings on electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan for Little Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of discounted annual plan. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to the store to compare laptop features and pricing. I spoke with a sales rep who explained the features of the Lenovo. When she finished I checked the price, and it was on sale. The price sticker listed membership pricing and sale pricing. So I inquired about the membership pricing it was the lowest sale price. Now I thought I had a membership but it wasn't the type to get the lowest sale price but if I purchased I could get the laptop for my he lowest sale price. I did and I love the additional features to. I got a great laptop for a huge discount with my membership. It was that easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices, great sales, good products and customer service. Overall happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful if you’re a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the membership when I purchased my MacBook Air. It seems to be if great value, especially with the 60 day return window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but ppl does not pick up call when need help other then overall good

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for leaving us a review. We are happy to hear that you are enjoying your MY Best Buy Plus Membership. However, it does saddens us to hear that your recent experience when needing support was not a positive one. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:

      Facebook: @BestBuy
      Instagram: @BestBuy
      Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Value!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return policy alone is a must especially if you are unsure to an item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the member deals! This membership is truly one that pays you back 10 fold for items you really need. Great value! I finally found a membership with perks that I actually use. Thank Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good membership that offers many benefittt.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated with communication by Beat But staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the membership when I biught my new Hisence TV over the phone at Best Buy. The worker on the ohine said that the delivery guys would take TV out of box, put stand on it and place on the TV stand. The delivery guys said that it is out of their ability and that it would cost another $200 to do this. Frustrating that the phone staff did not know what was possible and also the delivery guys did not know what the phone person had told me. Especially frustrating that i could never talk directly with Best buy staff from the Coralville, Iowa store. I dont think the membership purchase was really worth it for me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, James! Thank you for sharing this review, although we hate to hear you were given conflicting information regarding the installation of the television you purchased. We would like to learn more, and see if we can help in any way. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    New customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for future store purchases down the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal if you're a frequent bestbuy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're considering a Best Buy Plus membership, here's my take on it. Honestly, it's a pretty solid deal if you're a frequent shopper there. You get access to exclusive discounts, free shipping on a lot of items, and even some extended return windows. Plus, the member-only deals can really save you some cash on those big-ticket items. Overall, if you love tech and shop at Best Buy often, it’s definitely worth checking out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is great and I get value from it. The overall package is worth it and if others shop at Best Buy frequently, it could be worth getting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's good way to build your credit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership help me to free installation for my Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super solid provides a ton of value I just wish there was even more ways to take advantage of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely WORTH IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership is a great value for frequent Best Buy shoppers. The exclusive discounts, free shipping, and extended return windows make it well worth the price. I especially love the member-only deals on electronics and the added convenience of faster service. If you shop at Best Buy regularly, this membership easily pays for itself!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look at Fine Print Carefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employee that told us all about the Best Buy Plus membership implied we would get $150 cash back by signing up, it would save us money. Well, it's really coupons worth that if you quickly within a month or so, buy something else at Best Buy. A bit of a difference, not exactly what was promised.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your concerns with the deals offered by the My Best Buy Plus membership. I can certainly understand that a miscommunicated option for cash back can be difficult. Please reach out if you would like support with any concerns like this to any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Use it all the time

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] 1000% worth it, has saved me in many situations from losing money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy+ is a valuable membership program for frequent shoppers at Best Buy. It offers several benefits, including exclusive discounts, free shipping, and extended return periods, enhancing the overall shopping experience. Members gain access to early sales events and receive points for purchases, which can be redeemed for rewards. The program's annual fee may deter some users, but the savings and perks it provides can quickly offset the cost for frequent shoppers. For tech enthusiasts and those who frequently shop at Best Buy, My Best Buy+ is a worthwhile investment that can lead to significant savings and convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returns and warranty upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the return policy and upgraded warranty options for my MacBook. Still to be determined how much I will use my membership. Haven't shopped in Best Buy for awhile, but the deal on the MacBook was stellar.

    I would recommend this to a friend