Customer Ratings & Reviews

I was going to spend quite a bit of money in the store and I talked with associate that that Best buy members card I went ahead and added it too while I was buying for the dollar and just to the guys that I bought and paid for himself right there so everything else that I added to it that it took off money back from my pocket it was a pretty good deal and I'm still saving money on it when I get stuff now and then you've been 4 months since I've had to get so if you're going to spend a little money by several things it works out and pays for yourself and then some thank you!

60 day returns is probably the must useful feature, especially if you buy a refurbished item or are undecided.

We shopped for a replacement watch that had all the bells and whistles necessary. We were so pleased with the sales person who was able to help and show us the best selection for our needs.

I just moved from AZ to TX and needed a variety of new household appliances. Best Buy had the best prices, and products compared to many competitors, plus the free financing for 24 months made my move so much easier!!! I’ve also had to purchase 2 new TV’s amend mounts. The staff involved were all professional and very helpful

Overall, the My Best Buy Plus™ membership can be a worthwhile investment for consumers who shop at Best Buy regularly and can take advantage of the exclusive discounts, fast shipping, and extended return period.

Very nice beautiful store cleanness Very cooperative staff

Highly recommend purchasing this, it was $49.99. Within 7 days the price was reduced by $300, contacted Best Buy and the $300 was refunded including tax.

I subscribed to a Best Buy membership at the moment of purchasing my laptop during my trip. The salesperson told me that by signing up I would be able to access a series of discounts and benefits right away. However, what they never mentioned was that those benefits wouldn’t be available for the first couple of weeks — exactly the period I was staying in the U.S. As a result, I paid a significant amount of money for a subscription I couldn’t actually use. I feel that the information provided at the time of purchase was misleading, and the product didn’t deliver what was promised. I’m very disappointed with this experience and would appreciate if Best Buy could review this situation and consider a refund for a service that I was unable to benefit from.

The extended return window policy is the best one. The occasional sales prices are ok The reward certificate bonuses are nice when available on something you plan to buy regardless. (This is not an incentive to buy something you wont use just because of the bonus. I would not do that).

I like all the savings we get as a plus member but its on things that i wouldn't really need and the things that would he nice to save on things that you would purchase more than once either have like 3 dollars off or no savings at all. That's really my only gripe about it i know its a newer feature and ill be happy to see the improvements they make.

The bestbuy is always perfect for the deals and latest electronics in their stores

Definitely worth it if you shop at BB regularly. It helps with returns and purchase perks. I highly recommend it.

Membership has worked for me, the cost of membership was offenses by the discount on my purchase, I will probably subscribe again to keep the benefits. The installation of our new kitchen aid dishwasher was very efficient and professional, I am used to doing my own installs, but never again.

I purchased a eero mesh router system in August 2023. The price was competitive, the purchase experience was trouble free, and the Geek Squad Technician (Matt) was great. I would have really struggled putting in the system myself. The membership was well worth the cost and would do it again the same way. However, I'm not a frequent purchaser and have not had the opportunity to use any of the other membership benefits. I'm looking at purchasing a couple of kitchen appliances within the next twelve months and will keep Best Buy high on the shopping list.

The headphones work great. They are just what I wanted.

I got this membership for a great price. This covers everything I bought. You special member deals first. If a price becomes lower of a product that you buy. You get the difference back on your card.

Great seevice at Best Buy. I purchased a computer in November 2025 and the person that helped me was very knowledgeable.

the Best Buy plus program has more than paid for itself with the number of times have had to replace screen protectors. Particularly with a teenager that is rougher on phones.

Great customer service and the tv is amazing . !!!

This membership gave me the timing and flexibility to get our entire sound system just right. I was able to really test the products and move them around while feeling like I had an abundance of time and space to make the best decision for our family. It was worth every penny.