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Customer reviews

Rating 4.2 out of 5 stars with 40778 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 40,778 reviews
  • Rated 5 out of 5 stars

    Price Match is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best benefit to the membership for me was the price match within 60 days. I bought a TV the middle of January and thought the price may drop be fore Super Bowl. Well, it did, and I went back to the store and got $100 back! I am still lookimg into the othe benefits. I want to buy a new headset for work and gwt some computer accessories. I see I get free shipping online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY IS THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never shopped at Best Buy before purchasing my first iPad last month. The whole buying experience was wonderful as was the employee who assisted me. In addition, I received my first Best Buy membership with my purchase. Although I've only ordered a new ethernet cable since then, I'm looking forward to taking advantage of all of the wonderful perks you get with BB membership. It's quite a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gift in Disguise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of those just get it because it will come in handy deals. I was buying a completely different item and was asked about the membership. I said yes and have been benefiting from it ever since. From rebates to specials sales, and have been able to get great products from this great store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A return customer for the membership over the years! I love it and will continue to buy it for the promos and early access plus discounts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value. First time purchasing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership is tremendous when you wanna get this council literally everything you buy. It pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. The salesperson was not wrong on the price match! Received a substantial discount over Labor Day on a refrigerator purchased in July. Very happy with Best Buy's customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, includes amazing perks, would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is truly fantastic! I've received amazing discounts and promotions. I highly recommend it 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this member ship because it dose the store match price and it gives me longer to return things if they are not working.Properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of times buying something in Best Buy transform the experience in something special. The level of attention from their associates is amazing. Great support clearing doubts, answering questions, I mean they are there for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus subscription offers great benefits for fans of technology and Best Buy products. With advantages such as free and expedited delivery, early access to promotions and an exclusive discount on purchases, it is an interesting option for those who visit the store frequently. Ideal for those looking for convenience and savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you purchase a lot of electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great if you purchase a lot of electronics like I do. You can usually get many of the same products for the same price at other places, but you can't goof around with it first if you are shopping at just an online retailer. I am a very hands on experience what I can first kind of guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing with the membership as I'm entitled to excellent bargains. Thenk you for the opportunity.!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad experience with the 888 number

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally called the 888 number for my price match refund. It was very hard to understand the phone rep, she also told me that I was not eligible for any refund. I disagreed and she instructed me to head to the store. I did go the store in Ashwaubenon, and was refunded the price match with no questions asked. It took all of 30 seconds. I am very disappointed in the 888 number quality of customer service. What she told me was 100% incorrect and she would not transfer me to her supervisor when I asked. So for that part of my ordeal, I would rate it a 1. For the customer service I recd directly at the store, I would give it a 5.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! We never want our customers to have this kind of experience. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    The More You Use It, The Greater The Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended price match and return policy and member deals are a plus. Those are the primary reasons for my membership. I just don’t know that I used it enough to be worth it last year. This year it has saved me at least $40 so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lower price on a purchase made last month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I purchased the Best Buy Plus membership last month when I bought a new laptop. I called today because I saw that the price of my previous purchase was now $100 less. I called Best Buy and the very pleasant young gentleman I talked too took care of processing the purchase price difference to my credit card in a matter of just a few minutes. Excellent customer service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New membership on product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of feel like I just agreed to this so the employee can make commission or whatever they do for that hoping I actually get the rebate that they were talking about if my product drops in price but not sure how to do that

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your membership deal can be difficult. Please reach out to us on any of our social media profiles for support.
      Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value and excellent perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how convenient and rewarding the My Best Buy Plus membership is. The exclusive member deals and free shipping have saved me both time and money. I also appreciate the early access to sales and the special offers. Definitely worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store to visit with Geek Squad to help me with a tech issue. I very pleased with the knowledge the associate had. She helped me with my issue and showed me a couple more tech options.

    I would recommend this to a friend