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Customer reviews

Rating 4.2 out of 5 stars with 40781 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 40,781 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cortney did and excellent job in assisting us in the purchase of our 2 TV’s. Both installation teams were very efficient and informative. David did a super job of finding a new TV for the cracked screen and still getting the unit installed the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was a great price.The quality of the picture is amazing.I would recommend the tv it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to the Burnsville store for a Nintendo SWITCH knowing they were in short supply. The store display case was empty. While were talking, Michelle checked her phone and located everything I needed at the Richfield store. She rang up the sale and explained why I needed Best Buy Plus, so I purchased that too - then I was out the door heading for Richfield. Michelle did an awesome job! I thought I was going to go all over town to find all the items I was looking for (Switch, Mario Kart, Steering Wheel, etc.) but she got me totally set up in 2 quick stops. GREAT JOB!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Christmas Bonus Worth Sharing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership was a great offering that allowed me to purchase a very good laptop for a family member at an excellence price. Let's just say that the family member had a very Merry Christmas that year!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value. Geek Squad is great. The discounts are a good plus. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great value. I use it all the time. Definately worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy membership is definitely worth all of the discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase allowing me to save almost $200 after purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how Best Buy’s help me with everything I need and the members ship help me save money I love my members ship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv and a computer delivered. From the sale to the installation everything went smoothly. The guys I worked with were very knowledgeable and helpful. I highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IF YOU WANT TO SAVE MONEY GET IT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership for $49 a year and immediately saved $700 on a range I purchased for my wife. If it never saves me another penny (which I’m sure it will) it was worth getting it for that 1 purchase. Thanks Best Buy for starting this new program i would advise everyone to sign up for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-Have Membership for Tech Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been a great experience. The exclusive member pricing saved me a lot on big purchases, and the included support options like Geek Squad are super convenient. I especially love the fast shipping and extra protection offers. It’s definitely worth it if you shop at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has some great value, very impressive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valuable, to an extent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was valuable for a one-time purchase and some of the member deals are relevant, but I didn’t quite see the value for renewal over the long-term. I would probably have to see 3x savings to make it worth the annual fee.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy exchange upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed this plan to the best plan. I wanted the guarantee component. Note also the older woman at the Geek Squad desk was not nice. I would have walked out were it not for the computer guy named Lewis who was very friendly. I suggest you find a more friendly CSR for your

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having a bad experience with Geek Squad at store can be difficult. You can reach out for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    OlgaD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was a great help he was patient I love it every time I go someone is always there to help me in what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I save $138 on my first purchase using my membership! Plus the added price matching and 60-day return policy makes it a no brainer for electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    optomistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great decision, I get all the perks and coverage anyone would need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful membership, I recommend Best Buy Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership a little over a month ago, and I've saved money on almost every product I bought from Best Buy since. Although not every item you purchase will have a discount because of this membership, It's worth the money in my opinion, especially since it gives you a 60 Return Policy instead of the normal 2 weeks without the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our membership has already payed us back in saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already saved more than what I spent to enroll in the membership. When I buy a product that shows what I would be paying with my membership Im a little skeptical thinking there may have been an error in the printing because some products have a huge difference in price for members compared to non-members.

    I would recommend this to a friend