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Customer reviews

Rating 4.2 out of 5 stars with 40783 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 40,786 reviews
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do wish I had more use for it but I have enjoyed the special deals and discounted items available to me. Especially, when it comes to video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, got this recommended by sales associate when buying a new TV. Was able to price match the TV when it went on sale 2 weeks later and save $500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus™ membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership represents a strategic investment with a tangible return. The unlimited membership price is fully justified by the scope of the service and the comprehensive coverage it offers. Geek Squad's support stands out for its technical expertise, response times, and problem-solving approach, which reduces operational risks and productivity losses. Added to this is the intangible yet crucial value of peace of mind: having protection plans with every purchase transforms the laptop into a reliable, protected, and sustainable asset. It's not just technical support; it's continuity, control, and the confidence to work without interruptions and with a long-term vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have peace of mind everytime I buy a product from Best Buy. I can always be sure that the price I am getting for each product is the least and best price I can get since I have this card to "price match."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent so far. I think I like the product and would recommend to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy makes it worthwhile on a large purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this agreement when I bought a laptop because the salesperson explained it well and it seemed like a win-win situation. I don't shop even a fraction of what I did years ago for electronics, but he features the plan offers make it well worth it, especially if more purchases are made under the plan. I recently received a renewal notice but with no more TVs or computers to buy for a few years I think I will (slightly regretfully) not renew and let it expire. If I were aware of a few purchases coming up over the next year I would renew without hesitation. This is a great plan for frequent shoppers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use. Price match 60 days after purchase. Recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have to use multiple remotes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but difficult to watch Netflix, Prime or Paramount + because I have to use the LG or the Directv remote to change the HDMI setting and then the Roku remote to select which one I want to watch. Sometimes only the LG channels will work and I do not like their menu setup for TV. I want to return it but Best Buy wants to charge me an extra fee if I can't physically return it myself.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Golfman, we get how annoying it is to juggle multiple remotes and HDMI inputs just to watch your apps, and that can definitely take the fun out of a great picture. Some TVs and streaming devices support HDMI‑CEC, which lets one remote control connected devices, but setup can vary depending on the model. If you want us to look into your situation more closely, please reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The Extra Security Is Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily bought this for the sixty day return window for a new tv and home audio setup for peace of mind instead of the 15 day return window. I'm finding that the next day free shipping is an added perk.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    My Best Buy Plus Benefits

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product gives you a lot of buying power. I love it!! I got it when it was half off on promotion. Just wish it was cheaper so other people would get into it as well!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ban Membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is ok… but should be less expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Staff went beyond expectations to help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was there to make a payment against my card. And also to look at a phone. Both associates that I spoke with were friendly, very helpful, and in my opinion they went beyond expectation to help me out. I will go back to this location when I decided to get my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to refund during the 2 months you get IS AWESOME I got a gamimg monitor and i had it for a month and a half and i was still able to refund it for all my moneu back and get a better monitor with no extra hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth the money!! I will definitely invest in this every year!! I got the 1st teir less expensive one, but after comparing to more expensive version & all the added benefits I plan to upgrade when when it’s time to renew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it worth it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s see if it does anything when I purchase our Other 50” and 75 inch tv brackets and setup service for the larger tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time member, i have always had good experiences with Best Buy, and I expect making it ÷ven better as a plus member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. The product works as expected, is easy to use, and offers great value for the price. The quality is excellent, and I would definitely recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager recommended this. Instead of 14 day return and price guarantee you get 60 days. It cost $29.99 and our 3 window ac have gone on sale. We've gotten $120 back. A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years and going!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I being paying for the plus member and I'm satisfied with the results because with all my purchases can get better prices and plus benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job replacing a damaged product. Now just replace the fridge

    I would recommend this to a friend