Customer Ratings & Reviews

Thus membership had real value to us as it extends the product return time period. Critical when our brand new Frigidaire died after a month, just beyond the regular return period.

I was impressed with how simple and smooth the experience was. The setup took just a few minutes, and everything worked exactly as expected. Great design, useful features, and excellent support make this a 5-star choice. Highly recommend it!

This membership was worth the money if you need to have assistance in transferring your information to your new phone. It is supposed to cover the warranty for my new iphone also. Hopefully I won't have to find out if that is correct. I want to add that the associate that assisted me was excellent. He was very patient and was able to address any questions or concerns I had.

Just became a member, we will see how well it helps us in our future purchases.

It’s great to have access to all these deals. It’s nice to see a retail outlet try to take care of its loyal customers.

I appreciate the customer service received over the phone. It is rare these days to easily get through to a real person and not have to navigate long wait times and directories. My mistaken membership was promptly refunded and credited back to me.

Best Buy Membership Plus offers numerous advantages for tech enthusiasts and regular shoppers alike. Members receive exclusive deals, early access to sales, and enhanced customer service, which can be invaluable during peak shopping times. Additionally, the accumulation of purchases provides significant savings over time. However, it's crucial for potential members to weigh the annual fee against their shopping habits to ensure they reap its full benefits. For frequent Best Buy customers, the Membership Plus can be a wise investment, yielding rewards and a superior shopping experience. Highly recommended for loyalists of the brand.

You get great deals great extended warranty everything goes super smooth

Getting an extended warranty alone is worth the membership. Best Buy is the only place I will go to buy anything electronic related !

Normally I would give a higher rating. I recently purchased a new refrigerator, paid to restore my membership and requested 12 months interest free payment plan. When I received my 1st bill it was not for the 12 month plan and to avoid paying interest I paid the total amount. Not happy.

First time using it was for Christmas. The gentleman that helped me get everything set up was very helpful.

Oh my gosh the customer service was so great. The TV we purchaced is so amazingly nice. Great vivid color.

The salespeople are pushy ! I felt like I was in a used car dealership ! You’re basically forced into buying the membership. Don’t be fooled by the installation claims. The delivery people are great but basically plug in the appliance but do not install water or gas lines unless you have newer construction.

I am glad my salesman talked me into this. I have never been a person who buys in-store and mostly buy online but this time I wanted to see what I was getting. I opted for the credit card as well as the store card although I thought I would never use it and already have. I am fast becoming a big fan of Best Buy. The staff at my store in Brick, NJ is super friendly and knowledgeable. If I could give them 10 stars I would and I never write reviews.

I recently purchased a computers and monitors from Best Buy, and I must say, I am thoroughly impressed with my purchase. The computers has exceeded my expectations in terms of performance and reliability. The picture quality of the monitors is stunning, with vibrant colors and sharp details that bring my work and entertainment to life. The adjustable stands allow me to customize the viewing angle for maximum comfort. Their customer service is top-notch. Overall, I am extremely satisfied with my purchase from Best Buy. I would highly recommend Best Buy.

I love the service. Hey it was a good choice. Prices are great excellent customer service

Although initially skeptical, this membership was very helpful. I had some issues after my TV was expertly set up that impacted my being able to watch the TV. Although the fault was with my provider, the Geek Squad came and fixed it. Because of my membership, not only did I get a prompt response, but I did not incur any further charges.

Vouchers and my spendable holiday price-match reimbursement are allowing for an enjoyable experience.

I would love to say membership is the best but in all honestly can't because when we signed up for it I wasn't aware you needed to make an appointment anytime you need even very minor assistance with your cell phone or lap top. I realize I'm not a computer or iphone whiz or expert but come on guys, the greeter at the door said I needed an appointment just to ask a simple question about my new iphone which Best Buy supports. That turns me off to being a Best Buy member. Perhaps you could change your policy at the front door to include it's ok to seek an answer to a question from tech support without an appointment.

I would recommend it just for the fact that it gives you 60 days to return in case anything happens with any product. It comes with other features that are worth it for sure.