Customer Ratings & Reviews

Membership is a plus. Support, Geek Squad, Phone Tech Support. If they can't fix it they will replace the item ( depending on warranty ). Easy to schedule repairs. I'm an Apple Person and going to Best Buy in Douglasville is convenient than driving to Lennox or Cumberland Mall. Get the Membership

This was a good idea to add as there are benefits for doing so

I wasn’t sure if the door alarm on my refrigerator was working properly. The technician, lock LOC came on time, looked at the refrigerator, and confirmed that everything was good. He was very professional, and I have been impressed with Best Buy service.

I bought something and I got back 5 $20 credit for it if you shop a lot there definitely recommend

Didn't mean to register for membership and when I saw the charge appear after a month they quickly and easily canceled it and refunded my money. Easiest membership I've ever had to deal with.

Geek squad support is great, but I still pay. I gel the membership should cover.

This membership is great. We have a daughter in college and everything she may need is available at best buy. The membership is a plus. We get points with purchases which we can use.

This membership saved us over $100 in price protection. Nice to be able to move forward on a purchase and installation and know you are protected from price changes.

This came at a perfect time for me to be able to get a new laptop and tablet. With the credits I was also able to get a case for the laptop and a new Fitbit watch, very happy!

Loving the Best Buy Membership so far. Great savings, helpful perks, and solid customer service. It’s already paid for itself!

Good subss!!!!!!! !!!

used this service to have my new phone uploaded with all the data from my old phone, and was given instructions and help in becoming familiar with the new interface. The agent was very helpful and patient with me.

I recently subscribed to My Best Buy Plus service, and it’s been a great value. The free shipping and access to exclusive deals have already saved me a lot. I especially appreciate the tech support, which has been super helpful for setup questions on new gadgets. Plus, the extended warranties offer extra peace of mind. If you shop at Best Buy often or buy big-ticket items, it’s definitely worth it!

Really a step back from what the old memberships were with the new structure I tend to do a lot more shopping around where I used to just go straight to best buy. With that said, the appliance service and warranties are still second to none. So I ended up w/ the 4th star instead of 2 or 3.

Great staff. Always positive and helpful. All employees know their departments. Great selection of items.

Just joined my Best Buy Plus. So far have had a price adjustment on an appliance which went down in price, free delivery on a small $15 appliance plus several rebates. Looking good. May update to a 5 as time goes on.

Took longer than expected to receive the replacement for my screen protector

This membership is great and useful for people that are actively buying or changing their electronic devices.

I don’t work for best buy, but I do highly recommend buying this membership especially if you know you’re going to buy or shop here a lot. Staff were great in explaining things before you buy this membership. Even after a long time of being a member, the staff will remind you or offer you exclusive membership deals and prices when you buy later on.

Works fine it's just we were trying to get dialogue more understandable over the too loud background music. It helps but does not solve the problem which is not the sound bars fault it is the producers of the programs.